Bet7 Casino BR - Аккаунт игрока недоступен после запроса на вывод средств.

I hope this message finds you well. I wanted to express my deep gratitude for the services you have rendered on my behalf and bring a pressing situation to your immediate attention.

Recently, I fell victim to a fraudulent practice by an online betting house. Trusting in their service integrity, I made a withdrawal of 900 reais, only to discover that I can no longer access my account. Despite numerous attempts to contact the company, I was ignored and received no explanation or solution to the issue.

I feel deeply wronged and frustrated by this situation, which is why I sought your services. I believe that with your expertise and dedication, we can take the necessary steps to resolve this case and recover the funds that were unduly withheld from me.

I want to emphasize that I have full faith in your ability to handle this complex situation and I'm aware that your actions will be guided by ethics and professionalism. I look forward to us working together in pursuing a fair solution and ensuring justice is served.

I appreciate your attention and commitment to this matter in advance.

Espero que esta mensagem o encontre bem. Gostaria de expressar minha profunda gratidão que vocês tem prestado em meu nome e compartilhar uma situação delicada que necessita da sua atenção imediata.

Recentemente, fui vítima de uma prática fraudulenta por parte de uma casa de apostas online. Confiando na integridade do serviço, realizei um saque no valor de 900 reais, apenas para descobrir que não consigo mais acessar minha conta. Após inúmeras tentativas de contato com a empresa, fui ignorado e não obtive qualquer explicação ou solução para o problema.

Sinto-me profundamente lesado e frustrado com essa situação, e é por isso que busquei os serviço de vocês . Acredito que, com sua expertise e dedicação, poderemos tomar as medidas necessárias para resolver esse caso e reaver os fundos que me foram indevidamente subtraídos.

Gostaria de ressaltar que confio plenamente na capacidade de vocês lidarem com essa situação complexa e estou ciente que a atuação será guiada pela ética e profissionalismo. Estou ansioso para trabalharmos juntos na busca por uma solução justa e para que a justiça seja feita.

Desde já, agradeço sua atenção e comprometimento com este assunto.

Hello igor1,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bet7 Casino BR. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly?Did you play casino games or sports betting? Have you used any bonus in the casino? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear igor1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.