Betsul Casino - Игрок недоволен отыгрышем в казино.

Well, Betsul requires 1x rollover on any normal deposit except the welcome bonus if you choose the welcome bonus whose rollover will be higher, that is, if you deposit 1000 reais you will have to bet 1000 reais to be able to withdraw all your money back, otherwise you can only withdraw the winnings of what you bet. This is unfair and unfair. Here's my complaint that I make while I'm winning my bets over there so they don't say it's a loser's cry. Things should be fair and honest, if the money isn't theirs they still shouldn't withhold anything unless the person wants to gamble and loses. Here is the warning for future interested in Betsul.

Bom, a Betsul exige rollover 1x em qualquer depósito normal excetuando o boas vindas caso opte pelo bonus de boas vindas cujo rollover será maior, ou seja, se você depositar 1000 reais você terá que apostar 1000 reais para poder sacar seu dinheiro todo de volta, caso contrário você só consegue sacar os ganhos daquilo que apostou. Isso é injusto e desleal. Fica aqui minha reclamação que faço enquanto estou ganhando minhas apostas por lá para não dizerem que se trata de choro de perdedor. As coisas devem ser justas e honestas, se o dinheiro não é deles ainda não devem reter nada ao menos que a pessoa queira apostar e venha a perder. Fica o aviso para futuros interessados na Betsul.

Dear Rafaeliton, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Some casinos require deposit wagering 1x, some 3x, but you can find casinos with even higher wagering requirements for deposited money. This serves to prevent money laundering and unfortunately you will need to wager it in order to withdraw your money. I would recommend contacting the casino and follow the instructions. Alternatively, if you don’t wish to complete the wagering requirements, inquire more information regarding the cost of transaction processing.  

Please let us know if this information was helpful. Looking forward to hearing from you. 

Best regards, 

Nick

Okay, I will be more careful next time to avoid these casinos because I consider it unfair.

Certo, ficarei mais atento das próximas vezes para evitar esses cassinos porque considero isso desleal.

Dear Rafaeliton, 

I'm glad to hear that I could explain the situation. Be sure to check for such terms if you register in a new casino as most of casino requires the wagering of the deposit (in some cases even 3-5x)

The complaint will be now closed.

Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Best regards,

Nick