Есть ли у вас опыт работы с Click Casino?

Does anyone have any experiences?

Two different deposits were made on 3.3 (totaling €50 and €49). I still haven't received the money back.

Withdrawals made 4.4, 4 in total, totaling €750. They haven't processed these either.

There is no response from the chat, and they can't tell you how long it will take. Emails are not answered.

Is there still hope to get the money/ any tips on how to get the money?

And if anyone has experience with the casino and similar activities, please tell me how it ended and whether you got the money. The amount is so big that this won't stop there..😤

Löytyykö joltain kokemuksia?

Kaksi eri talletusta tehty 3.3 (summiltaan 50€ ja 49€) Rahoja en ole edelleenkään saanut takaisin.

Nostoja tehty 4.4 yht 4kpl, summiltaan yht 750€. Eivät näitäkään ole käsitelleet.

Chätistä ei saa mitään vastausta, eivätkä osaa sanoa missä mättää kun kestää. S-posteihin ei vastata.

Onko vielä toivoa saada rahat/ vinkkejä miten saisi rahat?

Sekä jos jollain kokemusta kys.kasinosta ja vastaavasta toiminnasta niin kerro toki miten päätty ja saitko rahat. Sen verran iso summa kys.että tämä ei kyllä tähän jää..😤

Hello, this is a rather new situation for me because it has been just a few months since my colleagues started reviewing sweepstakes casinos. This is not going to be pleasant reading, I guess.

So, let's start with the fact that sweepstakes casinos are not original online casinos. This particular one is among the bad projects in terms of fairnes. Its review has not been finished yet, but the expected value is 2,6 out of 10. Major issue: brutally unfair rules, among other things.

Simply put, if such a "casino," which is not regulated by any means, decides to ignore you, then you have a serious problem.

One question, though: why do you expect the casino to refund the deposit and also pay the winnings? It seems like you have been waiting for both. Perhaps I got it wrong.

In any case, you may try submitting a complaint here with us against the site if they fail to pay winnings within 14 full days. We are here to at least try to help players in need.

Yes, I have been waiting for both. The failed deposits were returned to the game account today, but the withdrawals are still waiting for approval.

Of course I expect them to pay the withdrawals, it's not a small amount and I have the right to get my money because this is not bonus money, but properly played and withdrawn money that is just waiting for approval.

Kyllä, olen odottanut molempia. Epäonnistuneet talletukset olivat palautuneet tänään pelitilille, mutta nostot odottavat edelleen hyväksyntää.

Tietysti odotan heidän maksavan nostot, kyseessä ei ole mikään pieni summa ja minulla on oikeus saada rahani sillä nämä ei ole mitään bonusrahoja vaan ihan oikein pelattuja ja nostettuja jotka vaan odottaa hyväksyntää..

I'm sorry, I'm a bit lost now "failed deposits were returned to game account" to the casino account, prhaps? Or are we perhaps talking about failing withdrawals or is there another issue with returning deposits?

It could be once more an improper translation, so kindly help me with that.

Additionally, back to the complaint option - how long have you been struggling to get the winnings from the site, please?

Yes, it was refunded to the casino account.

I have also made four withdrawals/withdrawals to my bank account. These have not been approved, but are still being processed according to the chat. I have been waiting for the withdrawals to be approved for a week now. No one can tell me when I will receive the withdrawal to my bank account, or why it is taking so long.

Kyllä, palautettiin kasinotilille.

Olen lisäksi tehnyt neljä kotiutusta/nostoa pankkitililleni. Näitä ei ole hyväksytty, vaan ovat chätin mukaan edelleen käsittelyssä. Nostojen hyväksymistä olen odottanut nyt viikon ajan. Kukaan ei osaa sanoa saanko noston milloin pankkitilille, tai miksi niissä kestää niin kauan.

Oh, thank you - so no additional deposit issue is involved. Well, at least that's good news.

So, the casino staff has been ensuring you that all withdrawals are going to be processed; however, there is no deadine. Are you perhaps aware of any other available payment options you could use to get the money sooner? It would be nice to know what's causing the delay, because without this information, it is tricky to suggest alternatives. 🙁

Right now, the worst part of the situation is a complete lack of explanation.

Out of curiosity, what did the chat worker specifically write to you? Usually they have quite limited access to advanced features. Did you capture a screenshot, perhaps?

Hello! Any progress? I waited 4 days for my withdrawals and today they were cancelled due to an error..quite desperate to get the money out..let's try again, the withdrawal has been put on hold.

Terve!onko edistystä?itse odotin 4päivää kotiutuksiani ja tänään ne peruuntui virheen vuoksi..aika epätoivoista saada rahoja ulos..yritetään uudestaan kotiutus laitettu vetämään.

I also waited 4 days for the money and twice now it has returned to the casino account. I contacted the chat today and they said that they are having technical problems with withdrawals. Well I put another 3000e in withdrawal, but I fear the worst... 😪 I'm so stressed about this now

Minä myös odottanut 4pv rahoja ja kaksi kertaa nyt palautuneet casinotilille. Otin tänään chattiin yhteyttä ja snoivat, että heillä on teknisiä ongelmia kotiutusten kanssa. No laitoin taas 3000e kotiutukseen, mutta pelkään pahinta... 😪 hirveä stressi tästä nyt

Hello,

I suggest that for now we all wait to see whether the casino is going to resolve the technical problem. I understand you all feel stressed out and are worried about the balance. On the other hand, as you may see, the situation is the same for other players from the same country, which, in my opinion, looks more like a "local" technical issue.

Make sure to keep us posted, please.

If I may, I'd like to say there is a good chance there is really some sort of problem. We should wait and see what comes next.

Do you perhaps have different payment options available? Would be great to know the source of the problem, of course. In any case, let's watch the progress together with the others.

Hopefully the next update comes soon.

Dear players,

I just checked your system to see whether the review of Casino Click is going to be published anytime soon. Instead of the anticipated date, I sadly found the rating has dropped down. I therefore assume that there is some risk associated with this social or sweepstake casino. Its Safety Index is currently 2.9, which is extremely poor, even though it is not final.