888slots Casino DE - Игрок считает, что вывод его средств задерживается.

I requested a withdrawal of €155.79 from 888poker on 12/08/2026 at 01:57 (Confirmation ID: 973777488100).

My gaming account is already fully verified. Despite the regular processing time having passed, the status in the cashier still shows "Not yet processed." Email support has not responded to my inquiries so far. I request assistance in releasing my withdrawal.

Ich habe am 12.08.2026 um 01:57 Uhr eine Auszahlung in Höhe von 155,79 € bei 888poker beantragt (Bestätigungs-ID: 973777488100).

Mein Spielkonto ist bereits vollständig verifiziert. Trotz des Verstreichens der regulären Bearbeitungszeit steht der Status in der Kasse bis heute unverändert auf „Noch nicht bearbeitet". Der E-Mail-Support hat auf meine Anfragen bis jetzt nicht reagiert. Ich bitte um Hilfe bei der Freigabe meiner Auszahlung.

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Dear kater1980,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Nothing has happened to this day; instead, I received another message that my account was successfully verified… even though it was a week ago.

Passiert bis heute überhaupt nichts ,stattdessen habe ich wieder Info bekommen dass mein Konto erfolgreich verifiziert wurde…obwohl es schon vor eine Woche war

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear kater1980,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Jean