BINGOCASINOS.CO - Вывод средств игроком задерживается.

I requested a withdrawal of 300,000 on February 4th and to date they have not processed my withdrawal. Now, Bingocasinos has withdrawn its funds.

Desde el 4 de Febrero solicité un retiro de 300.000 y hasta la fecha no me resolvieron el retiro de fondos ahora en estos días el casino Bingocasinos salió de cobertura

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate the winnings you've been trying to withdraw since February 4th?
• Have you received any emails from the casino informing you about why your withdrawal request cannot be paid out?
• Am I correct in understanding that the casino confiscated your winnings?
• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika