ChillBet Casino - У игрока возникли проблемы с процессом вывода средств.

I cannot make my withdrawal because it does not redirect me to my card information for withdrawal.

No puedo hacer mi retiro debido a que no me manda a información de mi tarjeta para mi retiro

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Hello,

Thank you very much for submitting this complaint. I’m sorry to hear about the issue you’re experiencing. To better understand your situation, please allow me to ask a few questions for clarification.

• Have you successfully made any withdrawals from this casino before?
• Have you tried clearing your cookies and cache, deleting your browser history, or using a different device or browser to process your withdrawal?
• Have you contacted customer support for assistance with your withdrawal request?
• Have you completed the full KYC verification at this casino?
• Are you attempting to use the same payment method for your withdrawal that you previously used successfully for deposits?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika