Leverabet Casino - У игрока есть опасения относительно легитимности казино.

Dear Casino Guru Team,

I recently registered and played on this casino, and I have encountered several serious issues that make me concerned about the legitimacy of this platform:

-Non-existent support: I have tried reaching out via live chat, email, Telegram, and X (Twitter) but have received no response from the support team

-Wager statistics not updating: Despite wagering hundreds, my account still shows zero wager statistics

-Missing bonuses: The site advertises bonuses on the homepage and for first deposits, but none have been credited to my account.

-Limited game selection: Only their originals games are available. Slots, live games, sport betting are not available

-Suspicious leaderboards: The leaderboards appear to be fake, with usernames and wins that seem fabricated

Although I have only been on the platform for less than a day, these issues are highly concerning. I am particularly worried about the security of my funds and the possibility of withdrawal problems.

Could you please advise whether Leverabet is a legitimate casino, and if not, what steps I should take to protect my account and funds?

Thank you for your assistance.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.

At the moment, we have not yet reviewed Leverabet Casino on our website, as it appears to be a relatively new platform. While checking the website myself, I noticed that when clicking on sections such as Slots, Live Casino Games, or Sports Betting, a "Coming Soon" pop-up appears, which may explain why only original games are currently available.

Before we proceed further and add the casino to our database, could you please provide us with some additional information?

• How did you find this casino? Was it through an advertisement, social media, an affiliate website, a recommendation, or another source?
• Have you successfully contacted the casino’s support team at any point, or have all communication attempts remained unanswered?
• Have you already deposited funds and attempted a withdrawal, or are your concerns currently preventive?
• Have you verified your account yet, and if so, was the verification process completed successfully?

Any additional details about your experience may help us better assess the situation.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika

Casino.Guru Team

-I found the casino on social media (X)

-All communication attempts remained unanswered. Live chat, email, X and telegram. I tried all of them

-I deposited a total of about 100$ via cryptocurrency and initiated a withdrawal of 204$

-The site didn't ask for any verification yet

I signed up because , as I said, I thought they were like other crypto only-casinos with almost instant deposit and withdrawals (Like Stake, Gamdom...etc)...I didn't do research because usually casino like those were the most reliable, my bad.

Can you see the wagers you made at this casino in your gaming history in your casino profile?

Have you received any updates from the casino customer support in the meantime?

Dear AfkWuwa,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Veronika
Casino.Guru