Lucky’s Ledger Casino - Выплата игроку задерживается.

Luckyledger is not paying out a payout of 1850 euros.

The withdrawal was requested on May 22, 2026. I have no contact with support. My account is fully verified. Please help me.

Luckyledger zahlt Auszahlung von 1850 Euro nicht.

die Auszahlung wurde an 22.05.26 beantragt. Es gibt keinen Kontakt zum Support. Mein Konto ist vollständig verifiziert. Bitte helfen sie mir.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino in the past?
• What types of games did you play to accumulate your winnings?
• Did you accumulate these winnings with or without a bonus?
• When was the last time you communicated with customer support, either via live chat or email?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

This is my first payout.

No bonus was used.

I have been unable to contact support so far. They are not responding to my emails.

Roulette.

Thanks

Regards

das Ist meine 1. Auszahlung.

es wurde mit keinem Bonus gespielt,

der Kontakt zum Support war bisher nicht gegeben. Man antwortet nicht auf meine emails.

Roulette.

Danke

mfg

Hello Reini777,

We would like to update you that due to Veronika, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Veronika has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Veronika will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

Dear Reini777

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Barbora ([email protected]). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Veronika

Hello Reini777,

I’m sorry to hear about the difficulties you’ve been experiencing.

My name is Barbora, and I’ll be handling your complaint from this point onward.

As a first step, I’ll reach out to a casino representative outside of this thread, since we currently don’t have a direct contact for them.

In the meantime, please keep me updated if there are any new developments.

Best regards,

Barbora

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.