TikiTaka Casino - Вывод средств игрока задерживается.

I am trying to make a withdrawal now for weeks. First 2 weeks they say it's pending because unusually high volume of requests, which has caused a delay in validating withdrawals. After that they say its because of the limit of the month.

Then I cancelled the withdrawal, made a new one on the first of July. Today it's still pending. First I get the same response again: unusually high volume of requests, which has caused a delay in validating withdrawals. But today it is not possible for me to even contact an agent on their site!

I love playing here but since I made some profit it is impossible to withdrawal any. Yet still they try to push to make more deposits. I still have a good amount of money in my account but can not withdrawal any or even get in contact with them. Also to verify took me almost a month, because they asked things that were not even possible. I think this is a real scam, not a professional casino. I hoop you can help me withdrawal some funds.

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Dear piepert45,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Hi, my account is successfully verified, my game history is checked. I made withdrawals before to the same address. Only since a couple weeks my withdrawal keeps on pending. First they say the delay is because they have to many withdrawals. Now I can't even get in contact anymore. I still have a lot of money in the account.