CryptoBet Casino - Аккаунт игрока отключен.

I have maked an account and lose more than 7000 dollar after some playing live casino roulette evolution gaming i have maked 10000$ after that i see that i need to play some Bonus game but i didnt activate any bonus by payment. After playing bonus limit i hold 8900 dollars. They pay this not out and blocked account and all from me. Dont trust they are scammers!

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if you’ve received any withdrawals in the past? Are you sure your account is not audited only? Have you completed account verification successfully in the past? Do you receive any message or a notification when you try to access your account?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.