GETX Casino — общее обсуждение

Hello. I am a player on the GETX platform.

I asked to permanently block my account because I don't want to play anymore.

I confirmed that I do not claim the funds, do not ask for a withdrawal, and do not want bonuses.

In response, they demanded:

- Passport,

- Selfie with a passport,

– Photo of a bank card.

I contacted again via email - ignored.

The Telegram manager is stalling for time and offering to "talk like human beings"

but does nothing.

This violates the principles of responsible gaming. I demand that the account be closed and the data deleted.

So, do I understand that they have asked you to pass the verification first before they are able to close your account?

Is there any specific reason for your decision, though?

I am asking because we believe that if the reason is gambling issues, they should close the account immediately, for sure.