онлайн-казино epicdrops (Страница 5)

No.

Do u not read other posts.

SCAM SITE

Subject: Request for mediation – payment blocked

Dear Casino Guru Team,

My name is Ohlsen and I respectfully request your support and mediation in my case against AMPM Casino (Epicdrops). My registered email address is: oh******@gmail.com.

The account balance in question is $3,598,172.50. Although I have submitted all the necessary verification documents, the casino is clearly stalling and continues to claim I am not verified. Furthermore, their support has not responded to my messages for quite some time and is completely ignoring me.

I informed the regulatory authority (CGA) this morning, but I hope for your assistance in finally enabling the payout. Please find attached proof of my account balance.

Thank you so much for your help!

Betreff: Bitte um Vermittlung – Auszahlung blockiert

Sehr geehrtes Casino Guru Team,

mein Name ist Ohlsen und ich bitte Sie hiermit höflich um Unterstützung und Vermittlung in meinem Fall gegen das AMPM Casino (Epicdrops). Meine registrierte E-Mail-Adresse lautet: oh******@gmail.com.

Es geht um ein Guthaben von 3.598.172,50 USD. Obwohl ich alle Unterlagen zur Verifizierung eingereicht habe, spielt das Casino offensichtlich auf Zeit und behauptet weiterhin, ich sei nicht verifiziert. Zudem reagiert der Support seit längerer Zeit nicht mehr auf meine Nachrichten und ignoriert mich komplett.

Ich habe die Aufsichtsbehörde (CGA) bereits heute Morgen informiert, hoffe aber auf Ihre Hilfe, um die Auszahlung endlich zu ermöglichen. Anbei finden Sie den Nachweis über meinen Kontostand.

Vielen Dank für Ihre Hilfe

Hello there.

I would kindly ask you not to post any sensitive information here on the forum for safety reasons. We have experienced many times that it led to different scams, unfortunately.

Please tell us when exactly you started with the verification process at this casino and what information about your account you get.

If you feel like the whole situation is really stalling, perhaps you should try to file a complaint here, and our team will investigate it all.

Hello Romi, thank you for your help. I have already submitted an official complaint through your portal.

To answer your questions:

I started the verification process right after my first withdrawal request on November 26th.

I have submitted my ID and payment card multiple times.

The casino has not confirmed my documents and is now demanding a 200 USD upfront payment for verification, which I refuse to pay.

I will keep all further sensitive details in the private complaint area as requested. Thank you!"

Translation for you:

"Hi Romi, thank you for your help. I have already submitted an official complaint via your portal."

Regarding your questions:

I started the verification process immediately after my first withdrawal request on November 26th.

I have submitted my ID and card multiple times.

The casino has not verified the documents and is now demanding a $200 upfront payment for verification, which I refuse.

I will leave all further sensitive details in the private complaints section as requested. Thank you!

Hello Romi, thank you for your help. I have already submitted an official complaint through your portal.

To answer your questions:

I started the verification process right after my first withdrawal request on November 26th.

I have submitted my ID and payment card multiple times.

The casino has not confirmed my documents and is now demanding a 200 USD upfront payment for verification, which I refuse to pay.

I will keep all further sensitive details in the private complaint area as requested. Thank you!"

Übersetzung für dich:

"Hallo Romi, danke für die Hilfe. Ich habe bereits eine offizielle Beschwerde über euer Portal eingereicht.

Zu deinen Fragen:

Ich habe den Verifizierungsprozess direkt nach meinem ersten Auszahlungsantrag am 26. November gestartet.

Ich habe meinen Ausweis und meine Karte mehrfach eingereicht.

Das Casino hat die Dokumente nicht bestätigt und verlangt nun 200 USD Vorab-Zahlung für die Verifizierung, was ich ablehne.

Ich werde alle weiteren sensiblen Details wie gewünscht im privaten Beschwerdebereich lassen. Danke!"

Good on you for submitting your complaint. Our team will review it as soon as possible.

Please surely do not pay any such high amount for verification. No legit casino would ask for this kind of money from their players to get verified. Usually the verification deposit is a low amount, and it is needed only if a player wins with a no deposit bonus so they can verify the payment method.

We will investigate the whole situation and hopefully help to solve this situation.

I am really sorry that you deposited again.

Unfortunately, as stated in your complaint, we won't be able to help because this is a scam site.

Please avoid such sites completely.

I don't think there's anything to prove. Romi wrote to you that this casino is a scam, so I believe you that it was. 

But there's nothing we can do about this casino, it doesn't have a license and is basically untouchable. I think we're trying to expose these scams so that players know about them. 

I mean, with the balance you had there, it should have seemed strange to you that this was the case. 

Scam casinos also use high bonuses and want you to make relatively high deposits of $200 or $100 to complete verification, sometimes more than once, they have false RTP and you win a lot in short period.

Be careful and never put money into something like this, and if something seems strange to you, it's better to come and ask.

First of all, I would like to say that I had to delete one of your screenshots. Please never share your personal information on a public forum, so that no one can try to misuse it.

I think I have already tried to explain everything to you more than once, and I consider it unnecessary to do so again. I don't know if lawyers and the police can help you. The police don't deal with such cases because, in my opinion, they have nothing to do with them. 

As for the person responsible, try looking at the other scams you find in this thread and tell me if you find the same information everywhere. 

They are freakn scammers..dam it sucks I have 27racks. In my account. Damn damn damn

Unfortunately, it's a scam casino. Did you deposit anything there? Did you check the information before anything happened?

Wish i could withdrawl my money

I bet all the other players share the same wish. The more important thing is not to pay any fees.

In any case, I'm sorry you had to learn that the hard way. 🙁