Проблемы с казино Бетвилл

Good afternoon. Has anyone here in the community had or are having problems at the betwill casino?

Boa tarde. Alguém aqui da comunidade já teve ou tá com problemas no cassino betwill?

https://m.betwill.com/br/

Good afternoon. I'm having trouble getting withdrawals at betwill casino

Boa tarde. Estou com dificuldades de conseguir realizar saques no casino betwill

Hi there,

it seems that you come across the casino we have not reviewed yet. So we will do it now.

I'm sorry to hear you're facing an issue, can you explain what seems to be wrong with the withdrawal?

Can you tell whether your account has been fully verified, please? This usually delays the withdrawal, so I'd like to make sure this is not the case.

Have you received any email saying that you are now verified, or any other about the withdrawal trouble?

My account has already been verified

Minha conta já foi verificada

Good Morning. My account has already been verified and the chat attendants always say that the deadline for payment of withdrawals is 1 hour for verified accounts and up to 24 hours in case of any extra verification and this is written in the terms and conditions of the site itself that 24 hours and the maximum deadline, but they are not meeting the deadlines and in the chat the attendants only say that the withdrawal is under analysis and that due to the demand it is taking a while and that it will soon be paid but does not inform a deadline

Bom dia. Minha conta já foi verificada e os atendentes do chat sempre fala que o prazo de pagamento dos saques são de 1 hora para contas verificada e até 24 horas em caso de algum verificação extra e isso está escrito nos temos e condições do próprio site que 24 horas e o prazo máximo, porém não estão cumprindo os prazos e no chat os atendentes só fala que está em análise o saque e que devido a demanda está demorando e que em breve vai ser pago mais não informa nem um prazo

Hello, unfortunately I don't speak Portuguese. Can you tell us how many days it is since you have asked for the withdrawal, please? I am not familiar with their T&C as you describing that they don't meet the deadlines. Isn't there any information how many days they take to pay you off? Keep us informed please.

Good Morning. I requested the withdrawal on 12/27 the chat attendants informed that it would be paid within 1 hour for verified accounts which is my case my account is verified and within 24 hours if you need any extra verification but it will complete 48 hours and they they only say this one is being analyzed, but there are already reports and complaints in the advertisements of people who did not receive it or are having difficulty receiving it.

Bom dia. Solicitei o saque dia 27/12 os atendentes do chat informaram que seria pago em até 1 hora para contas verificadas que é o meu caso minha conta é verificada e em até 24 horas caso precisa de alguma verificação extra porém já vai completar 48 horas e eles só dizem esta em análise, porém já vir relatos e reclamações no reclame de pessoas que não receberam ou estão com dificuldade em receber.

In the terms and conditions of the website they make it very clear that the maximum payment period is up to 24 hours

Nos próprios temos e condições do site eles deixa bem claro que o prazo máximo para pagamento é de até 24 horas

Well, now you can see that those 24 hours don't apply to everybody. The casino can say that the withdrawal is under some further check, so the deadline does meet terms in the case of any exceptions - checks.

Even we in Casino Guru allow casinos 14 full days to verify accounts, check gaming history, and then provide the payment.

I'm sorry, but you should try to wait a bit, I guess.

Right. I will wait a few more days

Certo. Irei aguardar mais alguns dias

Any update though?

Have you managed to successfully provide all documents?