Safe Casino — общее обсуждение

I won just under a thousand euros from this casino, but verifying an account for this casino is really difficult, so I've hit a wall in the sense that they ask for a picture of me showing my identity to the camera and the series of numbers they asked for. The problem with this is that they always ask for a picture again with a new series of numbers, so I would think that there is no way to get money out of this casino except possibly through a complaint.

Voitin tältä casinolta vähän vajaat tuhat euroa, mutta tilin vahvistaminen tälle casinolle on todella vaikeaa, olen siis törmännyt seinään siinä mielessä että he kysyvät kuvaa minusta jossa näytän henkilöllisyyttä kameralle ja heidän pyytämänsä numerosarjan. Ongelman tästä tekee se että he kysyvät aina vain uudestaan kuvaa uudella numerosarjalla joten uskoisin että tältä casinolta ei rahoja saa ulos muuta kuin mahdollisesti valituksen kautta.

Hi, how long has your verification process been going on? Have you asked the casino why they keep asking for basically the same things, just with different numbers? I know that sometimes it’s not exactly easy to provide everything the casino wants. 

Anyway, feel free to let me know, and if you don’t know what to do next, I’d go the complaint route too.

Now I got an email from the casino saying they closed my account, this action seems really strange. They also said they would have accepted my withdrawal, but we'll see.

Nyt casinolta tuli sähköpostia että he sulkivat tilini, todella erikoiselta vaikuttaa tämä toiminta. He myös samalla kyllä ilmoittivat että olisivat hyväksyneet nostoni, mutta saapahan nähdä.

Did they tell you why they closed the account? Be sure to let me know whether they’re processing your withdrawal or not. 

I am currently trying to withdraw 5500 and they are mucking around with verification and making me give 3 different types of address verification, then now they want another i d and now they are asking for paysafe card statement and I dont even know where to get that

It is very important to cooperate with the casino and provide everything they ask.

If you are unsure where to get the statement, contact support. They should be able to help.

When exactly did you request your withdrawal, please?

Haydo13, I believe you and I would not be surprised that they are delaying purposefully.

Any casino that one has to request and then demand account closure NINE TIMES cannot be trusted.

I am surprised you were able to win 5500 dollars as I don't recall the last time I have seen a casino set the rtp this low. And the glitchy software always freezing during bonuses....

This brand isn't one I would spend a dime on again. Good luck getting your money.