Обсуждение статьи: Как мы оцениваем онлайн-казино

I would like to encourage everyone to visit this site cause i love how simple and easy to understand their site and also i love all the staff theyre so friendly.

I really like how Casino Guru explains their review process so openly. It gives me more confidence when browsing their ratings, especially knowing they prioritize player complaints and fairness.

Thank you for your kind words. We always aim for fairness, of course. 😉

Great game selection. And very friendly staff

Well, thank you for your kind words.

Don't hesitate to write about your favorite game in the thread designated to it at any time.

I like how they explain why a casino gets a certain score. The mix of player complaints, rules, and fairness checks makes it easier to figure out which ones are actually worth trying.

Cool! Nice that you like it. 😀

To be honest not so much players understand so appreciation is always nice gesture. 🙂

Hypothetical question, if you should do some kind of score of a casino, what would be important for you, which metrics?

Hi guys, good topic, I've been reading reviews on Casino Guru for a long time and I've always wondered how they handle the "clearity of bonus terms" part.

I've been playing at Misty Casino lately and, frankly, I've found the promotions to be clearer than I expected. Bonus terms and conditions are easy to find, with details like wagering requirements and maximum bets clearly outlined before you deposit.

While many sites hide this information in a footnote, I liked how Misty's information was straightforward and understandable. The weekly bonuses are especially nice. I think it's an exemplary site in terms of bonus transparency.

Selam arkadaşlar, güzel konu, Casino Guru’daki incelemeleri uzun zamandır okuyorum ve her zaman "bonus şartlarının açıklığı" kısmını nasıl değerlendirdiklerini merak etmişimdir.

Son zamanlarda Misty Casino’da oynuyorum ve açıkçası promosyonları beklediğimden daha net buldum. Bonus şartları kolayca bulunabiliyor, çevrim oranı, maksimum bahis gibi detaylar yatırımı yapmadan önce gayet açık yazılmış.

Birçok sitede bu bilgiler dipnotta saklanırken Misty’de doğrudan ve anlaşılır olması hoşuma gitti. Özellikle haftalık bonuslar güzel oluyor. Bonus şeffaflığı açısından örnek gösterilebilecek bir site bence.

I looked at Borawin's review here and decided to try the site out for myself to see if it matched what people were saying.

I played a few slots and made a small deposit via Pix. The site worked fine, without crashing, and the withdrawal went through the same day in about two hours.

I found it interesting to compare it with Casino Guru's rating system, because experiences don't always match 100%. In the case of Borawin, I'd say it's still new, so maybe that's why it doesn't have such a good reputation yet.

Overall, my experience was ok, no scams, the support responded quickly and the site is simple to use.

But I agree that the evaluation process you do here helps a lot, especially for those who are trying to find out if a casino is reliable or not.

Olhei a avaliação do Borawin aqui e resolvi testar o site por conta própria pra ver se batia com o que o pessoal comenta.

Joguei um pouco nas slots e fiz um depósito pequeno via Pix. O site funcionou direitinho, sem travar, e o saque caiu no mesmo dia demorou umas duas horas mais ou menos.

Achei interessante comparar com o sistema de notas do Casino Guru, porque nem sempre as experiências batem 100%. No caso do Borawin, eu diria que ele ainda é novo, então talvez por isso não tenha tanta reputação ainda.

No geral, minha experiência foi ok, nada de golpes, o suporte respondeu rápido e o site é simples de usar.

Mas concordo que o processo de avaliação que vocês fazem aqui ajuda muito, principalmente pra quem tá tentando descobrir se um cassino é confiável ou não.

Signed up just now but curious what this casino will bring me👌🏽

Hello, and what particular casino do you have in mind, please? We always appreciate players' insights, so do not hesitate to share your experiences with any casinos. 😉

An excellent casino with a wide variety of slots and instant payouts. They also frequently run promotions and offer good deposit bonuses.

Hi, it's great that you had a good experience.

We'd also like to know where it was and which casino it was.

What payment method do you use when payouts are instant? 🙂

I would like to encourage everyone to visit this site. The design is remarkably simple and easy to understand. Navigating through the content is a truly pleasant experience. I truly appreciate the clarity and user-friendly interface they have implemented. You will find it a most enjoyable and accessible resource.

Hi, thank you for the feedback. To be certain, are you describing the Casino Guru website?

I would also like to write a big compliment for the Casino Guru website here.

Some users here claim that Casino Guru is not neutral, that it's paid by the casinos anyway...etc.

I disagree with that – because after everything I've read here, the focus is on helping others. No one is being encouraged to continue gambling, especially if it's clear they have a gambling addiction. JUST AN EXAMPLE!

Whether here in the forum or when filing complaints, you get good advice, players are supported and reassured.

Sometimes, some casinos will sway the verification process if you simply mention Casino Guru, or they'll be willing to pay out winnings to avoid a complaint. Well... some casinos simply don't care about reviews and complaints – but the Casino Guru team can't be held responsible for that.

Many players here are just READERS - you can see that hundreds and thousands have read a thread, but nobody writes anything, but as soon as they have a problem themselves - then of course they write and ask for help.

But nothing in life is absolutely perfect, and that includes the Casino Guru website.

My feedback or suggestion for improvement: (for Jaro)

The listed casinos are initially tested, and any negative points are fairly mentioned. However, after numerous complaints, forum posts, and user reviews, the star ratings decrease, and the casino's reputation suffers.

But what I'm missing is that the test reports are updated at regular intervals! Name things out loud!...as they say, and include the new findings.

Let's say a casino refuses to pay out and cites something in its terms and conditions. However, what the casino claims isn't actually in its terms and conditions. It would be helpful for players to know why a casino might suddenly have only 7 stars instead of 9! This is just another example!

And again - anyone who believes they could get better help elsewhere is not obliged to write here, let alone file a complaint and badmouth the Casino Guru team.

You are doing a very good job!

THANKS!

(To all 2,565 users who read this and didn't write anything - shame on you!)

Ich möchte auch einen großen Lob für die Casino Guru Website hier niederschreiben.

Manche User hier behaupten, Casino Guru wäre nicht neutral, wird eh von den Casinos bezahlt ...etc.

Dem möchte ich widersprechen- denn nach all dem was ich hier gelesen habe, steht die Hilfsbereitschaft im Vordergrund. Hier wird sicher niemand aufgemuntert weiter zu spielen, insbesondere wenn es klar ist, dass derjenige eine Spielsucht hat. NUR EIN BEISPIEL! 

Egal ob hier im Forum oder bei den Beschwerden, bekommt man gute Ratschläge, Spieler werden unterstützt und beruhigt. 

Öfters lenken manche Casinos ein und beschleunigen die Verifikationsprozess wenn man nur Casino Guru erwähnt oder sind bereit das gewonnene Geld auszuzahlen um sich eine Beschwerde zu ersparen. Nun ja...manchen Casinos sind die Bewertungen und Beschwerden auch egal- aber dafür kann das Casino Guru Team auch nichts.

Viele Spieler sind hier nur LESER- da sieht man das 100 te und 1000 de einen Thread gelesen haben, aber keiner schreibt was, aber sobald sie selbst einen Problem haben- dann schreiben sie natürlich und bitten um Hilfe.

Aber nichts ist Leben absolut perfekt, so auch die Casino Guru Website nicht.

Mein Feedback bzw. Verbesserungsvorschlag: (für Jaro)

Die aufgelisteten Casinos werden anfangs getestet und da werden fair auch negative Punkte erwähnt. Nach vielen Beschwerden, den Beiträgen im Forum und Userbewertungen, werden die Bewertungssterne weniger und der "Casinoruf" sinkt.

Aber das, was mir fehlt ist, dass die Testberichte in gewissen Abständen aktualisiert werden! Es bei Namen nennen!...wie man es so schön sagt und die neuen Erkenntnisse dazuschreiben. 

Nehmen wir mal an, ein Casino möchte nicht auszahlen und beruft sich auf etwas in seinen Allgemeinen Geschäftsbedingungen. Das was das Casino behauptet, befindet sich aber gar nicht in seinen Allgemeinen Geschäftsbedingungen. Es wäre also gut, dass die Spieler wissen, warum ein Casino auf einmal keine 9 Sternen hat, sondern nur 7!! Wieder nur ein Beispiel!

Und noch Mal- wer hier glaubt, dass ihm woanders besser geholfen werden könnte - ist nicht gezwungen hier zu schreiben und erst nicht hier eine Beschwerde einzubringen und den Casino Guru Team schlecht zu machen. 

Ihr leistet eine sehr gute Arbeit! 

DANKE!

( an alle 2.565 User die das hier gelesen haben und nichts geschrieben haben - shame on you!)

Well, thank you for this post.

Please know that we learn and try to improve every day in every aspect of our work. We will always aim for fair play and try our best with every user here.

We actually have no problem if some of them just read and don't write; it is up to everyone what they decide to do. We are glad that we can help in any way, even only with informing people.

exellent post, i completery agree. especially about the part where many people just read, i was also a longtime "reader" until i ran into a problem myself. the support and forum here really help to sort things out, rather than just brushing you off with canned responses