Проблемы с EX Payment Service

I am currently facing a very difficult situation after using a payment service called EX, and would like to share my experience to see if anyone has had a similar experience.

Immediately after I deposited funds via EX, my account was suddenly frozen without any notice or clear reason. After that, I tried to contact support many times, but the response was very slow and it took more than a month to refund my money. Moreover, there was almost no progress report during that time, and in the end, the money was not refunded and I lost it.

This incident caused me great emotional and financial damage. As I investigated further, I found that there were several reports of people who had their accounts frozen after using EX, just like me.

I personally use EX on the online casino platforms verajohn.com and yuugado.com and have had issues there.

I would like other people to be aware of these risks, and would also like to exchange information with anyone who has experienced similar problems.

私は現在、EXという決済サービスを利用したことで非常に困難な状況に直面しており、同じような経験をされた方がいないか情報共有をさせていただきます。

EX経由で資金を入金した直後、突然、何の通知や明確な理由もないまま私のアカウントが凍結されました。その後、サポートに何度も連絡を試みましたが、対応は非常に遅く、返金までに1ヶ月以上を要しました。しかも、その間の進捗報告はほとんどなく、最終的には返金もされず、資金を失う結果となりました。

この件は、私にとって精神的にも経済的にも大きなダメージとなりました。そして、調べていくうちに、私と同様にEXを利用した後にアカウントが凍結されたという報告が複数あることを知りました。

私自身は、verajohn.com や yuugado.com というオンラインカジノプラットフォーム上でEXを使用しており、そこで問題が発生しました。

このようなリスクを他の方にも知ってもらいたく、また同様のトラブルに遭ったことがある方がいらっしゃれば、情報交換できればと思っています。

Recently, when I was using EX payment at an online casino, I discovered a small loophole in the system. When I made a deposit with EX, the credit was reflected in my casino account immediately before the actual bank transfer was completed. Especially on weekends, when bank processing was delayed, the transfer itself was canceled later, but the credit was already left. After I realized this, I was able to play without actually paying by intentionally canceling the transfer after it was made. I confirmed this phenomenon on verajohn.com and yuugado.com, but has anyone had the same experience?

最近、あるオンラインカジノでEX決済を利用していた際に、ちょっとしたシステム上の抜け道のようなものを発見しました。EXで入金操作を行うと、実際の銀行振込が完了する前に、すぐにカジノアカウントにクレジットが反映されてしまったんです。特に週末など、銀行の処理が遅れる時には、後から送金自体が取り消されても、すでにクレジットは残ったままでした。それに気づいてからは、意図的に振込後に送金をキャンセルすることで、実際にお金を払わずにプレイすることが可能になっていました。この現象はverajohn.comとyuugado.comで確認したのですが、同じ経験をされた方はいませんか？

I recently had a strange experience at an online casino. I made a deposit with my credit card, played, and after using up all the credit, I casually applied for a refund with the card company, and to my surprise, they refunded my money. After doing some research, I found out that card companies such as VISA and MasterCard run the risk of being investigated if the casino operator refuses to refund the money, as it could have a negative impact on the payment network. For this reason, it seems that in many cases the operator has no choice but to accept the objection once it is filed. In my case, as soon as I told them that I would officially process it through the card company, the casino changed their attitude and immediately agreed to refund the money. By the way, this experience happened at verajohn.com and yuugado.com. Has anyone else had a similar experience?

最近オンラインカジノでちょっと不思議な経験をしました。クレジットカードで入金して遊び、そのクレジットをすべて使い切った後、何気なくカード会社に返金申請をしたところ、なんと返金されたんです。調べてみると、VISAやMasterCardなどのカード会社は、カジノ業者が返金を拒否すると決済ネットワークに悪影響が出るため、調査対象になるリスクがあるんだとか。そのため、業者側は異議申し立てが来た時点で応じざるを得ないケースが多いようです。私の場合も、「カード会社経由で正式に手続きする」と伝えた途端、カジノ側が態度を変え即返金に応じました。ちなみにこの体験はverajohn.comとyuugado.comでのこと。同じような経験をした方、他にもいませんか？

Well, hopefully some players will respond to you soon.

Please be careful with EX payment services.

After I deposited funds, my account was suddenly frozen without any explanation. The support was dishonest and it took more than a month to refund my money, but I never got it back. It seems that many people have suffered similar damage. Be especially careful when using verajohn.com or yuugado.com.

EX決済サービスにご注意ください。

私は資金を入金した後、理由の説明もなくアカウントが突然凍結されました。サポートも不誠実で、返金までに1か月以上かかりましたが、結局お金は戻ってきませんでした。同様の被害に遭った方も多いようです。特にverajohn.comやyuugado.comを通じて利用する際は要注意です。

[Warning] Bug-like behavior in EX payments?

The credit is reflected immediately even if the transfer has not been completed, and the balance will not disappear even if the transfer is later canceled.

It was possible to intentionally exploit it. Confirmed by verajohn and yuugado. It is a very dangerous state. Please be careful if you have had a similar experience.

【警告】EX決済にバグ的挙動？

送金が完了していないにも関わらずクレジットが即時反映され、後から送金がキャンセルされても残高は消えません。

意図的に悪用することも可能でした。verajohnやyuugadoで確認済み。非常に危険な状態です。同じような体験をされた方、ご注意ください。

After making a deposit and playing, I was surprised to find that even the amount I had used was refunded.

By filing a formal dispute with the credit card company, the casinos have changed their approach.

This has been confirmed by verajohn and yuugado. Has anyone had a similar experience?

入金して遊んだ後、まさかの"使い切った分"まで返金された話。

クレジットカード会社に正式な異議申し立てを行うことで、カジノ側が対応を変えてきました。

これはverajohnとyuugadoで確認済み。同じような体験をした人いますか？

May I just ask why you are using two accounts to write about the same issue, please, egudo22324? 🤔