Я не могу обналичить свой выигрыш на 20bet

I have already submitted all the documents and they keep rejecting my withdrawal

Ya presente todos los documentos y me siguen rechazando mi retiro

Hello,

I can see that you created a complaint about this. May I know whether your account verification was completed, please?

Kindly note that the verification goes first, only after you pass it, you are eligible for the withdrawal.

Could this be the problem?

I already verified my account, present everything they asked me

Ya verifique mi cuenta ,presente todo lo que me pidieron

Ok, so it means that all documents you've provided were accepted, not a single one is missing now and you also got some sort of confirmation, that the verification was successfully completed right?

Kindly inform Petronela via your complaint as well, she asked about the verification.

Yes, it appears that they were approved

Si ,sale que fueron aprobados

Even yesterday I presented another receipt where my name and account number appear where I am going to withdraw, they approved the document and even so they rejected the deposit

Incluso ayer presente otro recibo donde figura mi nombre y numero de cuenta donde voy a retirar ,me lo aprobaron el documento y aun asi rechazaron el deposito

Hello,

well, I'm not sure what I can make of it now.

Do you have a problem with the deposit - money sent to the casino account or with withdrawal - money sent by the casino to you, please?

Forget with this CASINO and a waste of time.

Wherever I go, I'll unmask these vicars!

Esquece com este CASINO e uma perda de tempo .

seja onde for vou desmascarar estes vigários !

Well, I can imagine it must be very annoying, but still,

I would wait for your complaint to be closed first, we all make mistakes and there is still a chance that the casino will make some progress with the issue - at least I hope there'll be progress. 🤞

My withdrawal is refused even though my account is verified. I am being asked for deposit receipts which are fictitious and I did not make any such deposits. This provider simply does not want to pay out. I advise everyone to stay away from this provider, play somewhere else, there are enough reputable providers.

Meine Auszahlung wird verweigert obwohl mein Konto verifiziert ist. Man verlangt von mir Einzahlungsbelege welche fiktiv sind solche Einzahlungen wurden von mir nicht getätigt. Dieser Anbieter möchte einfach nicht Auszahlen. Ich rate jedem die Finger von diesem Anbieter zu lassen , Spielt woanders es gibt genug seriöse Anbieter.

Hi, does that mean that what the casino requires from you, you didn't deposit into the casino? Did you tell them you couldn't prove something you didn't deposit? Do you have any deposit history in your profile or something where they can show you what they need or explain it to you better? How long have you been trying to resolve the situation? 

Let me know please.

Good day

I also played at 20bet and won; I submitted all the necessary documents.

First, it said it was being reviewed, and when I tried to withdraw my money, it was rejected. Then I sent all the documents again, which were accepted. Then I requested another withdrawal, which was also rejected. And this has been going on for three days now. What can I do to get my money? Do I need to hire a lawyer, or what happens to the money if I close the account?

greeting

Mrs. Fischer

Guten Tag

Ich habe auch bei 20bet gespielt und gewonnen habe alle Unterlagen eingereicht.

Aber erst heißt es geprüft und wenn ich auszahelen wollte wurde abgelehnt.Dann habe ich nochmal alles Unterlagen geschickt die Angenommen wurden.Dann habe ich wieder eine Auszahlung beantragt wurde auch wieder abgeleht.Und das ganze geht jetzt schon drei Tag.Was kann ich machen um an mein Geld zu kommen.Muß ich mir deswegen einen Anwalt nehmen oder was passiet mit den Geld wenn ich das Konto kündige.

Gruß

Frau Fischer

Well, before you spend a lot of money on a lawyer, perhaps you could tell us more about the whole situation.

With the documents provided, did the casino verify your account, or is there still something needed from your side?

If the account is not fully verified, you won't be able to make the withdrawal, you know, and that could be the reason they rejected it again.