Срочная просьба — мнение о поведении гуру казино.

it was the same with me!!!

they close the complaint without explanation when the casino isn't right!

i stopped complaining here, it's not worth it.

comigo foi igual!!!

fecham a reclamação sem explicação quando o casino não tem razão!

deixei de reclamar aqui, não vale a pena.

Well, your complaint request could not be approve. I understand you are happy to add a comment to the other player disagreeing, but since we could not accept your complaint request, the situation is a lot different.

I'm sorry, it did not work out well. Can you tell me what happened, perhaps?

Do you think the way they closed my complaint against 22bet was normal?

Achas normal a forma como fecharam a minha reclamação contra a 22bet?

I understand that this question is not simply about answering yes or no. Obviously the matter is more complex and I will not reduce it to one word. However, the way I understand the closure, it was not related to the casino in the end.:

"Since I have warned you multiple times about your messages and behavior, and this still appears to be an issue, I will now proceed to close this complaint as rejected.

Please note that this complaint is not being rejected because you are not eligible for a refund, but solely due to your overall inappropriate behaviour toward all parties involved."

Next time try to cooperate the best you can, although I get it is not easy.

But I've already apologized and asked for it to be reopened. They don't even answer me. The casino hasn't answered my emails since it closed either...

I'm not going to fail again! I just need this sorted out!

Mas eu já pedi desculpa e pedi a reabertura. Nem sequer me respondem. O casino desde que isto fechou não respondeu mais aos meus e-mails também…

eu não vou voltar a falhar! Só preciso disto resolvido!

I understand an apology is fine, but it is up to the casino whether they will be willing to get back to you as a customer. I would say that at this moment there are two problems—the complaint matter itself and the more complicated escalated conflict.

Sadly, it ended as it did.

Can't they reopen with my commitment that I'll behave myself?

Não podem reabrir com o meu compromisso que me vou comportar bem?

I'm sorry, but I can't speak for anyone else. I tried to make that more obvious. 🙁

Igor won't answer....

O Igor não responde….

Unfortunately, we are unable to help here.