В моей жалобе есть ошибки

I have an error in my complaint. How can I change this?

Ich habe einen Fehler in meiner Beschwerde. Wie kann ich das ändern?

Hello there,

are you talking about the Lottoland one? Despite I do not know what this error seems to be, I'd say that it would be best to inform the complaint handler - Kristina. I'm sure she'll help you with any corrections.

Let me know if you need further assistance, please.

I wrote that the casino booked back but it was the bank. I had prescribed myself.

It must mean that the bank booked back. I violated the terms and conditions and it's not my fault.

Ich habe geschrieben, dass das Casino zurück gebucht hatte, aber es war die Bank. Ich hatte mich verschrieben.

Es muss heißen, dass die Bank zurück gebucht hatte. Damit habe ich gegen die AGB verstoßen und ich kann gar nix dafür.

So just write this information directly to the complaint thread, please. Use the quote or reply button - the same way as you communicate here on the forum.

Use this direct link, please.

Good morning Guru ,

trying to put a new complaint , but I got errors .

can somebody please assist me ?

regards , Franciscus

Hello,

I'll look into it, for that I need a print screen at least. Without knowing the errors, I have no clue where to start.