Жалоба на казино Тикитака

Dear people,

I would like to warn and at the same time fill in a complaint about tikitaka casino. First of all they dont show their location or which gambling license they play under. And secondly whenever you contact them you either get ignored or you get aumated messages their livechat is AI. And third but not least are the withdrawals.... I have been dealing with them since the end of April, but it has never gotten this bad I am officially waiting since 20 days for a mere 1500. I have more than 140.000 euros in my account there. And everyday I come to the realization I have been scammed and I will never see that money. Hopefully someone can help or assist me what I should do in this situation.

I almost deposited on this site.

Nossa quase depositei nesse site.

If you experience such issues with this casino, you have come to the right place here, and good on you that you submitted your complaint.

We actually have good communication with this casino, so hopefully it will be so with your case as well, and we will be able to get everything solved.

Thank you so much for your reply I really hope so. I am also willing to give away some of my winnings they can keep it for their self, as long as they can send a larger amount of my money in 1 or divided payments like 2 or 3.

If you have won this amount, why should you give it away, though? Or some little amount, as you said. 🤷‍♀️

The casino has to pay you your winnings if everything was legitimately won.

Yeah it has been legitametly won ofcourse. The reason for that is because I am not getting any money at the moment and if that is gonna make them send me my money I am fine with it. I rather have 100.000 in a month, then having to wait 30 days for 1500.

So, you requested only the €1,500, right? That is the amount in your complaint, as I can see.

It is completely up to you, of course, but our complaint team could help you get the whole amount if you wish.

Haha that would be like a dream, according to their websites guidelines you can only withdraw as much as your level allows you to. I am a level 1 and I am only allowed to withdraw 500 each day with a maximum of 3 pending withdrawals. But at the moment its been 24 days since I havent received anything. So everyday my hope of getting any money keeps getting lesser and lesser. So getting the whole amount would be a dream come true haha lets hope for it.

If you could make that possible you will get the reward haha, Im sure you guys dont want/expect anything from it, but its a token of my appreciation because it would be an immense help. Im trying not to get too hopeful here so I dont get crushed too much but that sure would be great to really receive it all and not wait for it too long.

You certainly have the right to get all of your winnings, and the casino should stick to their limits included in the terms. That is what we try to achieve with every complaint lodged, which are, of course, free of charge, and we never will ask our users to pay for it because we fight for fairness as hard as we can.

So, you should state the whole amount you would like to withdraw in your complaint, and our team will surely intervene.