Блокировка вывода средств при ставках на матчи низших лиг.

Hi, my withdrawals have just been blocked because I bet on minor leagues. I've won approximately €3,000 and they've done this to me... They say it's normal and they're investigating my account, but I've never seen this in all my years. Could you tell me if this is normal?

Hola, me acaban de bloquear las retiradas por apostar en ligas menores, he ganado aproximadamente 3000€ y me han hecho esto... Dicen que es normal y están investigando mi cuenta pero en muchos años no he visto esto nunca. Podríais decirme si es normal esto?

Hi, it's normal that if a player wins a large amount, they can investigate what you bet on and so on. Did the casino ask you for any documents? How long have they been checking your account and, please, which casino are you betting at?

This is about Kukimuki Casino. Honestly, I've never won so much money, approximately €12,000. I was doing live betting, always betting on high odds, and I had a really good run, reaching around €40,000. I won the rest playing roulette. They initially told me the investigation could take up to 7 days, but now it's 30. I'm quite stressed. I only bet on the live events. What worries me most is that they've closed my account and I don't have access. I have screen recordings of all the bets I placed.

Se trata de kukimuki casino, la verdad es que nunca he ganado tanto dinero , aproximadamente 12k, estaba haciendo apuestas en vivo apostando siempre a cuotas altas y tuve una racha muy buena hasta llegar a unos 40000€ , el resto lo gané en la ruleta. Me decían de primeras que la investigación puede durar hasta 7 días, ahora 30. Estoy bastante agobiado, solo he apostado a los eventos que había en vivo. Lo que más me preocupa es que me han cerrado la cuenta y no tengo acceso, tengo grabación de pantalla de todas las apuestas realizadas.

If it's been a month, it's not quite right for them not to contact you and say anything. I think you should complain somewhere, but unfortunately, we can't help you with that because we don't deal with sports betting.

However, I can give you some websites where they might be able to help you.

You can find them here:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.sportsbookreview.com/sportsbook-complaint/

https://www.askgamblers.com/submit-complaint