Superbet Casino - Выигрыши игрока не зачислены, а казино не отвечает.

I placed a 200 reais bet on the Spaceman game, pressed the button, and it showed that I won 1170, but it was not credited to my balance.

This is theft; this casino manipulates the game outcomes. I filed a complaint in the casino chat, and they are simply refusing to respond.

Fiz uma aposta no jogo Spaceman de 200 reais apertei o botão e apareceu o valor que ganhei de 1170 e não foi computado em meu saldo

Isso e rouba este cassino manipulam o resultado dos jogos fiz reclamação no chat do cassino e simplesmente eles estão se negando a responder

Dear Silvamatos206

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Superbet Casino.

Could you please forward your game history to tomas@casino.guru? Please highlight the exact time of the incident.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Tomas