4raBet Casino - Депозит игрока задерживается.

Hi,

I deposited 4500 and 1000 to 4ra bet but still my money hasn’t arrived to my betting account and I’m unable to find a proper resolution and response from 4raBet, facing lack of information and support from 4raBet end

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Dear Praveen14082,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Katarina

Dear Praveen14082,

We kindly ask you to provide the necessary screenshots so we can proceed with the verification.

Your cooperation will help us review the case faster.

Thank you in advance.

Best regards,

4raBet Team

Dear Praveen14082,

Thank you for contacting us and for providing the screenshot. We appreciate your patience while we review this matter.

Please note that the you may also use the casino support directly. Through this channel, you can request updates regarding the status of your deposit and receive assistance whenever needed in the most direct and efficient way.

At this moment, information concerning new deposits is still being clarified with our payments team. We understand the importance of resolving this matter promptly, and we are actively working to accelerate the process. As soon as we receive confirmed details, we will immediately update you.

We sincerely appreciate your understanding and cooperation.

Kind regards,

4raBet Team

Dear Casino Guru team,

We kindly ask for some additional time to review and address this complaint. We are still thoroughly investigating the case and have already reached out to the payment department for clarification. Unfortunately, we have not yet received a comprehensive response from them.

Please rest assured that we are doing everything possible to expedite the process.

Thank you for your understanding.

Best regards,

4raBet Team

Dear 4raBet Casino,

thank you for your replies and updates.

I will now set up a timer for an additional 7 days. Kindly notify us of any progress.

Dear Praveen14082,

thank you for your responses. Hopefully we will hear a good news from casino soon.

Katarina

Dear Casino Guru team,

We would like to kindly inform you that we are actively working on this case. At the moment, the matter is still being processed by our payment systems department, and we are awaiting their final updates.

For this reason, we respectfully ask for some additional time to complete the review and provide a comprehensive response.

Thank you for your patience and understanding.

Best regards,

4raBet Team

This 4rabet casino is making me fool by crediting smaller money and rejecting my big amounts nice game plan and escaping is he making me fool or everyone here?

Dear Praveen14082,

Thank you for your reply and patience. I understand your frustration. I recommend allowing a few more days for an update from the casino.

Dear 4raBet Casino,

thank you for your replies and updates.

Could you please provide us with any noteworthy news updates?

Looking forward to your reply,

Katarina

one of the idiot support agent telling me now that deposit has been failed pls send me bank statement after sending statement he asking me to check with bank such worst replies he is giving and attaching same statement here to cross check with 4rabet because it’s been 23days still no use and resolution from 4rabet and for your kind information bank won’t take more than 7 banking days to refund ask your idiot representative to work properly.

See the replies by 4rabet support when he is a 4rabet third party agent who took my money and after all 23days he is telling payment has been failed we can’t provide any assistance and I’m taking this as serious issue and I’m influencing this to other users in India in every website and every social media sites.

All of sudden now claiming fail, which leads I can’t complaint with my bank also because it took too long time to contact bank, you made me fool not only me the users in India so I choose to expose 4rabet with all the scams now with this proofs .

Dear Praveen14082,

Thank you for your patience.

Based on the information received from our Support Department and Technical Team, we have reviewed the status of your recent payments. Please find the details below:

• SUP-893122 (005742016170) – Successfully credited
• SUP-902338 (154624626330) – Successfully credited
• SUP-898519 (008305778994) – Failed
• SUP-914535 (532722569254) – Successfully credited

Regarding the failed transaction (SUP-898519), this payment was not received on our side. For this reason, we kindly ask you to contact your bank directly for further clarification and assistance.

All other listed transactions were successfully credited to your account.

Kind regards,

4raBet Team

Dear 4raBet Casino,

thank you for your reply.

Dear Praveen14082,

could you please confirm the arrival of your funds?

Have you communicating the missing payment with your payment provider, please?

Looking forward to your reply,

Katarina

Dear Casino guru,

I haven’t received few funds which 4rabet is telling to contact bank after contacting bank they are telling amount has reached beneficiary account they don’t have authority to reverse the transaction without proper reason so benificiary is from 4rabet side only so that has to taken care by this worst 4rabet agency.

Hello Praveen14082,

We would like to update you that due to Katarina, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Katarina has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Katarina will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

Dear Praveen14082,

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Martina ([email protected]). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Katarina

Dear Praveen14082,

My name is Martina, and I will be assisting you with the resolution of your complaint going forward. I am sorry to hear about the situation you have encountered.

To help us proceed with the review, could you please provide a bank statement showing all deposits made to the casino up to today? You are welcome to upload the document here or send it directly to my email address at [email protected].

Thank you very much for your cooperation.

Dear 4raBet Casino Team,

Could you please provide screenshots of the successful deposit transactions so that they can be matched with the player’s bank statement? You may either upload the documents here or send them to my email address mentioned above.

If you choose to upload the documents here, please rest assured that they will be marked as sensitive information and will only be accessible to the player, the casino representative, and myself.

Thank you in advance for your cooperation and for providing the requested information.

Dear Praveen14082,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Dear Praveen14082,

thank you for this, but what I meant, it was the screenshots or bank statements showing that the money left from your account to the casino´s account.

Thank you

I shared bank statement via mail pls check

Dear Praveen14082,

I understand your frustration!

When it comes to the latest deposit (16.1.) it was Friday, so I would encourage you to wait couple of days to see if it´s credited to your casino account.

But when comes to deposit of 4500INR, it obviously should have been either credited to your account in casino or returned to your bank account.

Can you please contact your bank and ask them to write you a letter, where they claim/confirm, that this failed transaction SUP-898519 (008305778994) has not returned back to your to your bank?

4raBet Casino,

can you please take a look on those last deposits mentioned by the player? Thank you so much

Regarding recent payment of 20000 payment provider is claiming I’ll not confirm this and asking me extra 3k

Dear Praveen14082,

I understand how frustrating this situation can be, and I appreciate your patience. Please note that deposits made over the weekend may take a bit longer to process. Kindly allow some additional time for the credits to be completed.

I also wanted to ask, for clarification purposes, whether there is a particular reason you have continued to make new deposits while the earlier ones are still pending. This will help us better understand your situation and assist you more effectively.

Thank you for your understanding, and please feel free to reach out if you have any questions in the meantime.

i just wanted to take clarity with casino small amounts they were instantly depositing when it comes huge amount they’ll not deposit and they’ll drag it with irresponsible replies and they’ll not credit it to wallets they are following some statistics to skip our money to cheat

See from 2months still they are dragging it even after sharing bank statement and now asking for bank employee to write a letter, still I’ll ask my bank to write a letter lets see what resolution I’ll get with that

I understand that you are upset about the overall situation, and I truly appreciate your patience.

I would just like to clarify that it was my request to obtain the statement from the bank representative. My intention is simply to ensure that I have all the necessary documentation so that I can make a fair and well-informed decision.

Thank you for your understanding, and please let me know if you have any questions or concerns.

Dear Martina,

pls help me to get out from this problem,

NPCI confirms the transaction is successful and credited to the beneficiary account (UTR: 601820572316).

Since funds have reached your payment chain, please proceed with crediting my 4Rabet account or coordinate internally for resolution.

Screenshot proof is attached.

4rabet pls help this in regards.

See beneficiary is claiming he doesn’t have account and it’s a fake account

Dear Praveen14082,

I’m currently unable to match the CURN number you provided with any of the transactions on our end.

Could you please let me know where the CURN numbers can be found for the transactions that have not yet been credited to your account? This will help me locate the relevant details and assist you more effectively.

Thank you for your cooperation, and I look forward to your response.

Dear 4raBet Casino, can you please take a look on this transaction? Thank you very much in advance

Dear Praveen14082,

we have an update on the transaction.

Deposit SUP-1038978 601820572316 credited under token eyiVt6TuuMLI1JTUyPVb5iZHEjIcvYYz.

Kind regards,

4raBet Team

Thank you 4raBet Casino!

Dear Praveen14082,

can you see the deposit credited in your account? Please let me know. Thank you

Dear 4raBet Casino,

Can you please check what is going on with the deposit the player has mentioned? Thank you very much in advance