4raBet Casino - Вывод средств игроками задерживается.

Hello Casino Guru Team,

I have two pending withdrawal requests on 4raBet that have not been credited to my bank account yet:

First Withdrawal: Requested on 24th July 2026 for INR 12,000 (Pending/Delayed)

Second Withdrawal: Requested on 26th July 2026 (Pending/Delayed)

Both transactions are taking an unusually long time. I have reached out to 4raBet customer support multiple times, but I have not received a proper response or resolution.

I am attaching the screenshots of both withdrawal requests for your verification. Please assist me in getting these funds credited.

Thank you

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Manjeet,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Have you made any successful withdrawals from your account previously?
• Can you confirm that your KYC verification was completed?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina

Dear Kristina,

Thank you for your response. Here are the answers to your questions:

1. Yes, I have previously made multiple successful withdrawals from my 4raBet account.

2. Yes, my KYC verification is fully completed and verified on the platform.

3. No, there was no bonus active. All my winnings were accumulated purely with my own real money deposit.

Please let me know if you need any additional details.

Best regards,

Manjeet

The casino support (Maharaj) is still dodging the core issue. Even after asking specifically for the ARN (Acquirer Reference Number) or tracking proof to verify their claim, they are repeating the same generic template that the payment provider is verifying it. They are refusing to provide any concrete proof or refund the money to my gaming wallet. Please intervene.

The casino is completely ignoring my warnings and legal threats. Despite asking multiple times for an ARN or tracking number, their support 'Maharaj' is continuously sending the exact same automated bot-like reply without providing any proof. They are stalling intentionally. Please take strict action against them.

Thank you for your reply, Manjeet. Could you please clarify when exactly you made the last successful withdrawal, and how many days it took to be processed? Which payment method have you opted for to withdraw your winnings? Was it the same one you used in the past?

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Manjeet,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Kristina