AvoCasino - Игрок еще не получил свой выигрыш.

Hello, I need help.

I've been trying to withdraw my winnings for days. They keep giving me different excuses. Apparently, the various payment methods I've tried aren't working. Neither my account number nor the credit card I used for my deposit is working. Please help!

Hallo bitte um Hilfe

seit Tagen versuche ich ein Gewinn zu bekommen. Immer mit anderen Ausreden. Angeblich funktioniert die verschiedenen gewünschten Wege nicht. Weder mit meiner dort bekannten Kontonummer noch mit der Kreditkarte die ich für meine Einzahlung benutze. Bitte um Hilfe

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Dear Sassenach,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I've been waiting too long, and avocasino keeps giving me different excuses. Please help!

Ich warte schon zu lange immer wieder werden andere ausreden gegeben von avocasino bitte sie um hilfe

I tried all methods, but the payout was always rejected. My deposits are no problem... this is a stalling tactic by this casino and they are not reputable.

Please help!

Alle Methoden wurden von mir vesucht immer wir die Auszahlung abgelehnt. Bei meinen Einzahlungen gibt es keine Probleme… das ist eine hinhalte Taktik von diesen Casino und nicht seriös

bitte um Hilfe

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Sassenach,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Karla