BassBet Casino - Игрок не получает свой выигрыш.

Big scammers don't pay out winnings

Δεν πληρώνουν τα κέρδη μεγάλοι απατεωνες

Dear Treeo,

Thank you very much for submitting your complaint. Thank you very much for submitting your complaint. Unfortunately, based on the current description of the events, I’m unable to assist you with this case and will need more information. Could you please elaborate? Did the casino confiscate your winnings? Or did you request a withdrawal, but it has been pending for too long?

I will be patiently waiting for your reply.

Best regards,

Kristina

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There is a very long delay pending.

Εκκρεμεί πολυ μεγάλη καθυστέρηση

Long withdrawal delay

Μεγάλη καθυστέρηση ανάληψης

Thank you for your reply. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you.

Dear Treeo,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru