Bruce Bet Casino - Игрок задержал обработку запроса на вывод средств.

Hello

Once again, I've been waiting for my payout for over two weeks!!! Communicating with live chat is completely impossible because I always get the same answers!!! This casino really needs to take action!!!

hallo

wieder einmal warte ich seit mehr als 2 wochen auf meine auszahlung!!! eine kommunikation mit dem live chat völlig unmöglich weil es stets die gleichen antworten sind!!! solangsam gibt es bei diesem casino handlungsbedarf>!!!

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Dear biene2111,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Could you please clarify when exactly you requested the withdrawal?
• When did you make the last successful withdrawal, and how many days did it take to be processed?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina