Bruce Bet Casino - Запрос игрока на вывод средств задерживается.

Hello, I've been waiting for my money for over two weeks and I get the same answers every day. Communication with this casino is almost impossible.

Hallo ich warte über 2 wochen auf mein geld und es gibt täglich die gleichen antworten kommunikation mit diesem casino ist fast unmöglich

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?
• Could you please attach a screenshot of your pending withdrawal?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila