CashBox Casino - Вывод средств игроком задерживается.

Cashbox Casino simply isn't paying out my winnings. They claim it's due to an internal review. I've read in forums that customers have been waiting for their payouts since February 2026. I play at many online casinos, but this has never happened to me before. I would like to receive my winnings.

cashbox Casino zahlt einfach nicht meinen Gewinn aus . Angebliche interne Überprüfung. In Forums ließt man , dass Kunden seit Februar 2026 auf ihre Auszahlung warten. Ich spiele bei vielen Online Casinos aber sowas ist mir noch nie passiert. Ich hätte gern meinen Gewinn.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Have you passed the full KYC verification, or at least submitted any identity documents to this casino for verification?
• Did you accumulate your winnings with or without a bonus?
• What types of games did you play? Were they slots, live casino games, or sports betting?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Hello ,

I didn't have a bonus. I played on a slot machine. Coins Clown hold @ win. Yes, I sent my ID. This would be the payout I requested.

Best regards

Andy S.

Hallo ,

Ich hatte keine Bonus . Ich habe an einen Spielautomat gespielt. Coins Clown hold @ win. Ja ich hatte meinen Ausweis gesendet . Dies wäre meine Auszahlung die ich beantragt hatte .

mit freundlichen Grüßen

Andy S.

Hello ,

I didn't have a bonus. I played on a slot machine. Coins Clown hold @ win. Yes, I sent my ID. This would be the payout I requested.

Best regards

Andy S.

Hallo ,

Ich hatte keine Bonus . Ich habe an einen Spielautomat gespielt. Coins Clown hold @ win. Ja ich hatte meinen Ausweis gesendet . Dies wäre meine Auszahlung die ich beantragt hatte .

mit freundlichen Grüßen

Andy S.

Dear Arthas

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Barbora ([email protected]). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Veronika

Hello Arthas,

I’m sorry to hear about the difficulties you’ve been experiencing.

My name is Barbora, and I’ll be handling your complaint from this point onward.

As a first step, I’ll reach out to a casino representative outside of this thread, since we currently don’t have a direct contact for them. In the meantime, please keep me updated if there are any new developments.

Best regards,

Barbora