Caspero Casino - Вывод средств игроком задерживается.

Hello, the casino is not processing my withdrawals.

I played casino games and sports betting.

I haven't had to verify my identity yet (it's not even possible at the moment).

Hallo das Casino führt meine Auszahlungen nicht aus.

Ich habe Casino und Sport gespielt.

Verifizieren musste ich mich noch nicht (ist momentan gar nicht möglich).

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Which casino games did you play to accumulate your winnings?
• Did you play with or without a bonus?
• Have you contacted customer support to ask why the withdrawal requests are taking so long to be processed? If so, what was their response?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika