CUNTSPIN Casino - Депозит от игрока не получен.

There's been a few time Ives deposited on Cuntspin Casino and also Heybitch99 Casino. All up total of around $500 . And over and over again I keep getting told funds haven't been received. The money has left my bank account though and even my bank has told me that the funds were sent to the accounts provided and yet I keep getting told they haven't been received. I'm over it and as a Diamond VIP member I shouldn't be getting my money stolen from these casinos. I've deposited nearly a quarter million dollars into one of the casinos like why are they trying to steal a poxy $500 ??? I would like my money back or it put on my account asap . The screenshots I've provided are only a couple of what I have .. I have all of them but it wouldn't let me up load them all.

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Dear Doof3491,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

Additionally, could you kindly specify the casino against which you would like to file a complaint?

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila

Thank you for replying. It has happened to me in Cuntspin Casino and also Heybitch Casino. I've contacted my payment provider and they've traced the payments to see where it went and I received letters from them stating the funds were definitely sent to the accounts provided. So they would have received them 100%. And yet they're still trying to tell me they haven't received them even though I've sent the letters from my bank to them and everything proving otherwise.

Dear Doof3491,

Thank you for your reply. Could you please forward your communication with the payment provider in relation to this issue? You can reach me via email at [email protected], or you can post screenshots here.

Thank you for your patience and cooperation.

These are a few of the transactions but I have plenty more

It's just happened to me again with another casino. I'm over it I want my money back. In Cuntspin Casino I am a diamond VIP member . I have spent nearly a quarter of a million dollars with that casino . And they want to try steal little amounts of money from me?? Like why.... I want my money back ASAP please.

Thank you for your reply. Could you please forward your communication with the casino's customer support as well? Have they offered any explanations regarding the delays in crediting the deposits?

Additionally, were the previous deposits made using the same payment method?

Thank you in advance for your reply.

Yes I do them all through pay id

They tried telling me I sent it to the wrong account .. even though I have the proof I sent it to the account they provided me every single time as I took a screen shot of it . And then continued to say the same thing over and over again to me

Is there any update on this please ?

Thank you for your messages and for sharing the screenshots. I sincerely apologize for the inconvenience, but we are unable to mediate complaints against multiple casinos within a single thread. Therefore, I kindly ask you to specify which casino you would like to pursue a complaint against in this thread, and please attach only the evidence relevant to that particular casino. If you are encountering similar issues at multiple casinos, we encourage you to submit a separate complaint for each one so that we can address the situation appropriately. Thank you for your understanding.

Dear Doof3491,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.