LuckyVibe Casino - Игрок еще не получил свой выигрыш.

Yes, exactly, my account is fully verified, which was also stated in the email from the casino and confirmed to me by several employees in the chat.

I requested the first payment of €2000 on April 24th, which has not yet been approved.

On April 25th, the second payout of €2000 was cancelled by the casino because I apparently had already requested a payout for that date, which was not the case.

Today I requested another payout of €2000, so there would still be an outstanding amount of €28070 if they transfer the requested €4000 to me.

Ja genau mein Konto ist vollständig verifiziert was in der Mail vom Casino auch stand und mir auch mehrere Mitarbeiter im Chat versicherten.

Ich habe am 24.4 die erste Auszahlung von 2000€ angefordert die bis jetzt noch nicht genehmigt wurde.

am 25.4. die zweite Auszahlung von 2000€ diese wurde vom Casino stoniert weil ich anscheinend schon eine Auszahlung angefordert habe zu diesem Datum was nicht der Fall war.

Heute habe ich wieder eine Auszahlung von 2000€ angefordert somit wäre jetzt noch ein Betrag von 28070€ offen wenn die mir die angeforderten 4000€ überweisen.

I'll wait until the end of this week to see if I receive the money transfer; otherwise, I'll get back to you here.

Will the case remain open until then?

Thanks!

Ich warte diese Woche noch ab und schaue ob ich das Geld überwiesen bekomme , ansonsten melde ich mich wieder hier bei Ihnen.

Bleibt solang der Fall offen oder ?

Danke!

The payout amount has now been increased to

Increased by €40,006.75

I have already received €4000.

The remaining amount is still outstanding, so €36,006.75

Mittlerweile ist der Auszahlungsbetrag auf

40006,75€ gestiegen

4000€ habe ich schon überwiesen bekommen.

Rest ist noch offen also 36006.75€

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

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