LuckyWins! Casino - Заявление игрока об отказе в выплате отклоняется.

Hello, I've received my payouts every day for the past few days, albeit with some difficulty! This time, the amount seems to be too high, and the casino keeps rejecting it! I've deactivated the bonus and withdrawn the winnings the normal way, as usual! Please help me with this!

Thank you very much

Thomas

Hallo , habe in den letzten Tagen immer meine Auszahlung erhalten zwar mit Druck aber doch ! Diesmal dürfte der Betrag zu hoch sein und das Casino schmeißt es immer zurück ! Habe Bonus deaktiviert und auf normale Art den Gewinn gemacht wie immer ! Bitte um Hilfe diesbezüglich !

Besten Dank

Thomas

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Dear Leetom,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Could you please clarify the exact date when you requested the withdrawal?
• Have you received any messages or reasons from the casino regarding the rejection of your withdrawal?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra