MyStake Casino - Игрок сталкивается с проблемами, связанными с задержками при пополнении счета.

I made a deposit on June 16, 2026, and they've been giving me the runaround ever since, telling me it's my bank's mistake. I contacted my bank, and they say there's no problem. It's been 7 days, and 5 business days without a response. They replied with a nonsensical email that leaves much to be desired. They're a disaster as a platform; it's always the same.

Realice un deposito el dia 16/06/2026, me tienen dando vueltas desde ese dia, diciendome que es error de mi banco me comunique con mi banco, desde su lado informan ningun inconveniente, van 7 dias, y 5 dias laborables sin respuesta. Responden un mensaje por mail sin sentido el cual deja mucho que desear, son un desastre como plataforma siempre pasa lo mismo.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila