N1 Casino GR - Счет игрока был закрыт из-за задержки вывода средств.

I am fully settled at the casino I have sent all the necessary documents And when I requested a withdrawal of three and a half thousand euros And they delayed me for more than 25 days While they told me that it is under review Instead of putting the money in my account they closed it. Please I need your help.

Είμαι πλήρως τακτοποιημένο στο καζίνο Έχω στείλει όλα τα απαραίτητα έγγραφα Και όταν ζήτησα ανάληψη τρεισήμισι χιλιάδες ευρώ Και με καθυστέρησαν πάνω από 25 μέρες Ενώ μου λέγαν ότι είναι υπό εξέταση Αντί να μου βάλουν τα χρήματα μου κλείσαν το λογαριασμό. Παρακαλώ θέλω την βοήθεια σας.

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Dear Kaouris92,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Do I understand correctly that you no longer have access to your account?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila