PlayiO Casino - Аккаунт игрока был закрыт.

CASINO - A P T H

On the same day together with POSIDO,

the exact same thing.

They close the account WITHOUT EXPLANATION,

and they don't respond to emails either

they give back the money that was requested as a withdrawal.

I'm waiting a few days for a response to the email.

either from Playio or from Posido,

It's the same owner from what I understand,

and this is a kind of FRAUD so that they don't pay the winnings.

I'll be back with more news, hopefully soon.

I provide evidence that there ARE withdrawals.

which have not been paid.

STAY AWAY FROM THESE CASINOS - THEY ARE A SCAM

ΚΑΖΙΝΟ - Α Π Α Τ Η

Την ίδια ημέρα μαζί με το POSIDO ,

το ίδιο ακριβώς πράγμα.

Κλείνουν το λογαριασμό ΧΩΡΙΣ ΕΞΗΓΗΣΕΙΣ,

και δεν δίνουν απαντήσεις στο mail ούτε

δίνουν τα χρήματα πίσω που ζητήθηκαν ως ανάληψη.

Αναμένω μερικές ημέρες για απάντηση στο mail

είτε απο Playio είτε απο Posido ,

είναι ο ίδιος ιδιοκτήτης απ΄ οτι αντιλήφθηκα,

και αυτό είναι ενός είδους ΑΠΑΤΗ για να μην πληρώσουν τα κέρδη.

Θα επανέλθω με νεότερα ελπίζω σύντομα.

Παραθέτω αποδεικτικά στοιχεία ότι ΥΠΑΡΧΟΥΝ αναλήψεις

οι οποίες δεν έχουν πληρωθεί.

ΜΑΚΡΙΑ ΑΠΟ ΑΥΤΑ ΤΑ ΚΑΖΙΝΟ - ΕΙΝΑΙ ΑΠΑΤΗ

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.  

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?  
• Did you pass the verification before you lost access to the account?  
• Did you accumulate your winnings with or without an active bonus?  

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.  

Best regards,  

Katarina

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If you notice anything suspicious, don’t hesitate to reach out to us directly.

Thank you for your patience, and stay safe.

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear markalex,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Katarina