RoboCat Casino - Вывод средств игроками задерживается.

Good evening! I have made 3 withdrawal requests and they are delayed, my account does not require verification and I can't find any other reason for the delay. Can you help me?

Καλησπερα σας ! Εχω κάνει 3 αιτήματα για ανάληψη και καθυστερούν , ο λογαριασμός μου δεν απαιτείτε επαλήθευση και δεν βρίσκω άλλον λόγο για την καθυστέρηση . Μπορείς να με βοηθήσετε ;

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• What types of games did you play to accumulate your winnings? Were they slots, live casino games, or sports betting?
• Did you accumulate your winnings with or without a bonus?
• When exactly did you submit each of your withdrawal requests?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika