SG Casino - Учетная запись игрока закрыта.

Hi, my SG Casino account was blocked on February 3rd for no reason. I tried contacting them to request my remaining balance, but their last response was on February 9th (when they told me to wait for their communication to refund my balance).

Since more than 3 weeks have passed, I would like to ask you for help in recovering my funds.

Thank you

Ciao, il mio conto su SG Casino è stato bloccato il 3 Febbraio senza motivo, ho provato a contattarli chiedendo di ricevere il mio saldo residuo, ma la loro ultima risposta risale al 9 Febbraio (data in cui mi avevano comunicato di attendere una loro comunicazione per il rimborso del mio saldo).

Essendo passate più di 3 settimane vorrei chiedere aiuto a voi per recuperare i miei fondi.

Grazie

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Had you completed verification before you lost access to the account?
• Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina