ShinyWilds Casino - Игрок задержал вывод средств из казино.

I am contacting you because since 20/05/2026 I made a withdrawal of €5000 in 4 installments on the shinywild casino but I still have received nothing and no news despite the several times I have contacted them.

Here are the 4 withdrawal IDs as well as the email photos confirming that the withdrawals have been approved.

[redacted]

Thank you for your help.

je vous contacte car depuis le 20/05/2026 j’ai effectuer un retrait de 5000€ en 4 fois sur le casino shinywild mais je n’ai toujours rien reçu et aucune nouvelle malgres les plusieurs fois où je les ai contacter.

voici les 4 id des retraits ainsi que les photo de mail comme quoi les retraits ont bien été approuvé.

[redacted]

merci pour votre aide.

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Dear Tom78i,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Have you made any successful withdrawals before?
• Could you please confirm that your account is fully verified?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean