Win Casino - Учетная запись игрока закрыта.

I registered an account, made a deposit, placed bets on the Plinko slot, and placed a withdrawal request. The withdrawal was canceled and my account was blocked. I won $11, deposited $200, and didn't use any casino bonuses or play with casino money—only my own money.

Я зарегистрировала аккаунт внесла депозит , сделала ставки в слоте Plinko и поставила деньги на вывод , вывод отменили и заблокировали аккаунт. Выйграла я 11 долларов внесла депозит на 200 долларов не пользовалась никакими бонусами казино и не играла на деньги казино только свои деньги

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Could you please forward me the email you received from the casino after your account was blocked? My email address is [email protected].
• Have you sent any identity documents to the casino for verification?
• What payment method did you use to deposit money into this casino?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika