Astralbet Casino - Игрок жалуется, что ничего не выиграл.

Made 20 deposits in 2 months, not once i won anything to withdraw. This is a rip off casino

Hello,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Dear Ripped,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the necessary evidence in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to his complaint in the given time frime. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.