Fairspin Casino - Депозит игрока не поступил.

I was tricked in the token game...

Also, my €10 deposit never arrived in my account.

The last 4 deposits same stress.

So far, however, always regulated after 2-3 weeks without an apology after weeks of waiting and hours of support stress.

Ich wurde im token game ausgetrickst...

Außerderdem kam meine 10€ einzahlung lnie im konto an.

Die letzten 4 einzahlungen der gleiche Stress.

Bisher aber immer nach 2-3 Wochen geregelt ohne auch nzr eine Entschuldigung nach wochen langen warten und stunden langem Support Stress.

Dear mdurau888,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

The money has been transferred.

The money has been credited to Fairspin's bank account in london

Das Geld wurde überwiesen.

Das Geld ist auf dem Bankkonto von Fairspin in london eingegangen

Thank you mdurau888 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

The problem has not been resolved.

They have the money but don't credit it to the account or transfer it back.

Das Problem wurde nicht behoben.

Die haben das Geld aber schreiben es nicht gut aufs konto oder überweisen zurück.

Dear Mdurau

Please clarify how many deposits have you made that were not credited?

Thank you for the new screenshot

We requested the information regarding your deposit from the provider

Now it is successful

Best Regards,

FairSpin Casino

I have sent you the pdf files with the proofs several times.

I also like to take casino credits.

If that's faster.

Do I get a bonus for all these problems in the last year?

And what about no token payout?

Ich habe euch mehrfach die pdf datein gesendet mit den Beweisen.

Ich nehme auch gern casino guthaben.

Wenn das schneller geht.

Kriege ich für all diese Probleme im letzen Jahr einen Bonus?

Und was ist mit neiner Token Auszahlung?

Unfortunately currently we dont have bonuses for you

Giving 10 € to a regular customer who has already made a profit 100x is of course not financially impossible after you rob him and then have him pay into dobious accounts in London and try to get rid of him with always the same complex demands.

The world is breaking because people are fighting, stealing and wanting bad things..

People like you are the tumor of humanity..

Because of you, we will all suffocate here in hate and dirt.

It's just hard to look at...

It is disgusting...

10 € einem StammKunden zu geben der das 100x bereits gewinn gebracht hat ist natürlich nicht finanziell nicht zu stemmen nachdem man ihn beklaut und danach auf dobiose Konten in London zahlen lässt und versucht ihn los zu werden mit immer den selben aufwendigen Forderungen.

Die Welt geht kaputt weil die Menschen sich bekriegen , beklauen und schlechtes wollen..

Leute wie ihr sind der Tumor der Menschheit..

Wegen euch werden wir hier alle im Hass und Dreck ersticken.

Es ist einfach schwer sich sowas anzusehen..

Es ist ekelhaft...

Dear Mdurau

All the deposits were credited on your account

Thank you for your request

OK thanks,

I hereby confirm the €10 credit from Fairspin.

Now it's just about my tokens that I wanted to pay out and which were then retained.

I would also agree to the tokens being credited as credit or as tokens

Ok danke,

Hiermit bestätige ich die 10 € Gutschrift seitens Fairspin.

Jetzt geht es nur noch um meine Token die ich auszahlen wollte und die dann einbehalten wurden.

Mit Gutschrift der Token als Guthaben oder als Token wäre ich auch einverstanden

Dear

As we can see

You dont have tfs tokens on your balance

Hello mdurau888,

As the initial issue has been resolved by crediting your deposit, we will be closing the complaint as resolved.

Please do not hesitate to contact us if you will come across any other trouble in the future again, we will gladly try to help you.

Regards,

Nick