Bettilt Casino — общее обсуждение (Страница 2)

Dear player.

I suggest you calm down, we are here to help you. Still, here on the forum, we also depend on the information you have given us.

So, I spoke with Nick to help you out. This is the explanation I was given:

Your complaint against The Bettilt Casino - handled by Nick, was considered irrelevant mainly because:

• it described your situation in Roku Casino
• based on the exclusion you made in Bettilt, you were, however, able to create an account at Roku. Besides that, they have found nothing related to Bettilt Casino

Thus, your complaint against Bettilt Casino has been rejected and has not been reopened.

From their perspective, the issue with Roku is the main point, and Petronela will handle it.

If you, for any reason, disagree with it, please respond to Petronela and explain your point of view. We can't do that on your behalf because that could easily cause another misunderstanding.

As far as I understand, you and Petronela are in touch, am I correct? It would be best to clarify your opinions with her.

Can you try that, please?

Hello, interesting point I'd say.

Is your information related to the estimated revenue? In any case, it is a good pointer wheter the casino is capable of paying out extensive winnings. There are some other aspects worth a look too. Thanks for mentioning your point of view. Anything else you focus on?

i won, guys! i won Antillephone! the eMoore NV group replied today, and after reviewing my latest evidence, they decided in my favor and are going to make a deal!

I'm very happy, I knew I was right! I never give up on anything... I was annoying but I did it! First Portuguese to receive a refund from an online casino licensed by Antillephone. That's a victory for me!

ganhei pessoal! Venci a Antillephone! o grupo eMoore NV respondeu hoje, e após reverem as minhas últimas provas decidiram a meu favor e vão fazer um acordo!

estou muito contente, eu sabia que tinha razão! Nunca desistir de nada… fui chato mas consegui! Primeiro português a receber um reembolso de um Casino online licenciado pela Antillephone. Para mim é uma vitória!

We'll be happy to see any further developments regarding all this, so do not hesitate to share them with us later.

I know this may be pointless but it's not just about this casino (which in my opinion is a complete scam) their system is simply designed to give something away to encourage the player to play more, from then on the manipulation of slots begins but even here whether we like it or not it's the basic principle of casinos 😅

Now the part I don't understand is that the casino guru is directly responsible! Like me, many players play based on the feedback of the casino guru, many casinos here don't even have a score of 1 and have a score of 9! I myself have seen absurd amounts of money confiscated by casinos (companies) full of criminal complaints for tax fraud, swindling etc and with a score of 9 here on the site wouldn't it be more serious on the part of the casino guru simply in the case of bettilt and the company that runs it, simply instead of giving a score of 4 write ( fraud I didn't play here ) and block any advertising of it here on the site???

Sei que isto poderá ser inútil mas não é só sobre este casino ( que no meu ver é uma completa fraude o sistema deles está simplesmente feito para dar alguma coisa inicial para ensentivar o jogador a jogar mais , a partir daí começa a manipulação de slots mas até aqui quer a gente queira quer não é o princípio base dos casinos 😅

Agora a parte que não consigo perceber e nessa o casino guru tem responsabilidade directa ! Como eu muitos jogadores jogam se baseando no feedback do casino guru ,muitos casinos aqui nem nota 1 valem e tem 9 ! Eu próprio já vi quantias absurdas serem confiscadas por casinos ( empresas ) cheias de queixas crimes por fraude fiscal, burla etc e com nota 9 aqui no site não seria mais sério por parte do casino guru simplesmente no caso da bettilt e a empresa que o gere , simplesmente ao invés de dar nota 4 escreverem ( fraude não joguei aqui ) e bloquear qualquer publicidade do mesmo aqui no site???

Hello, I don't know where exactly you are going with this and what would help players if we write in our review fraud instead of safety index. This process has been around for a long time and I don't think it will change based on something like this. It's certainly not right if a casino is not honest but we don't advertise any casinos but we try to inform about them, which is quite a difference I would say. 

And if you haven't played here it's also a bit strange to talk about such things. We always try to warn the players as much as possible, but sometimes it's not possible if the casino is fresh or almost nobody plays there and doesn't give feedback. But if it is the other way around, we try our best to avoid unpleasantness for the players.

Thanks for sharing this.

I’m currently dealing with a similar situation with Bettilt — large amount confiscated after years of verified activity, and no clear explanation so far.

Seeing that you eventually reached a resolution with eMoore NV gives some hope. Did you take any specific steps that helped push things forward?

I’m currently going through a similar situation with Bettilt.

My account was fully verified for years, with multiple successful deposits and withdrawals. Recently, it was suddenly closed while I had a balance of around €46,000, and €41,000 of that was confiscated with a generic "multi-accounting" claim, without any clear explanation or evidence.

I also tried contacting the licensing authority but received no response.

From a player’s perspective, this really raises concerns about how effective these licensing bodies actually are in practice.

Hello, did you try to lodge a complaint against this site, though? someone else is the licensor. If the matter is not older than 6 months and only involves casino games, we might take a look at it. We offer a special team of skilled mediators to players in situations like yours.

Go ahead and take a look at the form, please: https://casino.guru/complaints/create 👈

However, the casio is not very trustworthy given its actual safety index. It would be safer to look for something with a higher grade, if I may say so.

This person had his account closed, so please do not expect a response.