Cashalot Casino — общее обсуждение (Страница 10)

Hello, I cannot withdraw money from Cashalot casino, they constantly find excuses and do not pay my money, I want you to help me for this.

Some people's payments were made today, my payment was not made, please solve this problem.

Hello. I´ m sorry to hear that you have such a problem.

As you can see here Cashalot casino has got a very low safety index and quite a few people in this thread have similar problems.

Anyway...could you tell me some more details please? We certainly will try to help you out.

Which payment method have you used and what exactly seems to be the problem?

Will wait for your answer.

I'm trying to withdraw money with Mifinty, they said the maximum limit is 200 and this is nonsense, I accepted it, but they still don't pay.

Thank you for help

So have you tried MiFinity before? Here you have some useful information if you mind.

When did you apply for the withdrawal? Have you already past the verification process?

Yes, I passed the verification process, they paid a total of 400 €. With Mifinty, I currently have 3500 Euros of money in Cashalot casino, but they do not pay, I want my problem to be solved Thank you.

Hello.

I can see that you have already filed a complaint. Kristina is waiting for your answer so please find the time to answer her questions and I'm confident she will do her best to solve your problem.

In the meantime don't hesitate to ask any questions.

Warning to anyone who is stupid enough (like me) to play here.

Been trying to withdraw for a year.

I'm told payment methods unavailable, i put the wrong info in, max of 200 euro per day.

Over 20 withdrawals have been cancelled. I have a complaint open, but wanted to warn people.

Hello there and thank you for your post. Please do not be that harsh on yourself, everyone makes mistakes, and we are suppose to learn from them, as they say. 👌 It could actually help you next time to be more cautious, maybe, and choose a casino which could perhaps be more trustworthy. What do you say, would you agree?

You have done good that you opened a complaint with our team. I am sure they will do everything possible to get it solved, which is not an easy task for them when it comes to casinos with a very low safety index.

So let's keep fingers crossed 🤞 and hope that your experience will help others, as you wished when you wrote your post.

This site needs removal and/or clear theft warning.

Been trying to get 599 euros out for a year. Every excuse under the sun:

• Tech issues
• Kyc (completed twice)
• Random new limit of 200 euro per day
• No payment methods available in the country
• etc

Have sent stuff to a solicitor.

Avoid like the plague!

Hello, I have read about your problem with withdrawing money. If you've been waiting a year for your funds, I'd say that's too much. I also noticed that casino gave you a lot of reasons why you still don't have the money, but I don't think that's adequate. 

Anyway, you have opened a complaint with us and our team will try to help you in your situation. I was just wondering if you thought you might want to get in touch sooner and ask for help ? 

Besides, I also find that you have sent this case to a lawyer, so I'll be curious to hear how this whole case turns out. 

Could you please let me know when you have something new ? 

I will keep my fingers crossed. 🤞

Hi, I now have a large amount in my balance at this casino. I wanted to withdraw 10,000 euros and was told that I could only withdraw 400 per withdrawal. Now I'm curious to see if anything happens. I now have a total of 9,400 euros, which I should now withdraw in increments of 400?!

Very strange. I wanted to write a complaint here, but I can't get any further with the questions.

Hi, ich habe nun auch einen hohen Betrag im Guthaben dieses Casinos. Ich wollte 10000 Euro abheben und nun wurde mir gesagt, dass nur 400 pro Abhebung möglich ist. Nun bin ich gespannt, ob nun was passiert. Insgesamt habe ich jetzt 9400 Euro, die ich nun in 400er Schritten abheben soll?!

Sehr seltsam. Ich wollte hier eine Beschwerde schreiben, aber komme bei den Fragen nicht weiter.

They actually have a weekly limit of €5,000 and monthly limit is €20,000. I would recommend yo to get in touch with the support and ask them about this. Give us any update whenever you have one, please.

Hi Romi, thank you for the info. I have now requested 400 euros as suggested by the casino. If this payment has actually arrived, I will ask support about these limits.

Hi Romi, vielen Dank für die Info. Ich habe jetzt wie vom Casino vorgeschlagen 400 Euro beantragt. Wenn diese Zahlung tatsächlich gekommen ist, werde ich den Support nach diesen Limits befragen.

Hi, I have now received the first 400 euros. I asked support about the limits.

Hi, nun habe ich die ersten 400 Euro bekommen. Wegen der Limits fragte ich beim Support an.

Hey, that's great. Let us know, please, whenever you'll find out. I'd really like to know what the answer will be about the limits. Could you also take some screenshots for me of the conversation, or the email, where they say what the actual withdrawal limit is, please? Maybe it'll be a great information for our data team to know about.😉

Hi Romi,

After the first 400 arrived, I immediately requested the next 400. At the same time, I wrote the following email to support:

No answer yet.

Hi Romi,

nachdem die ersten 400 angekommen sind, habe ich direkt die nächsten 400 beantragt. Parallel habe ich folgende Mail an den Support geschrieben:

Bisher noch keine Antwort.