Ritz Slots Casino — общее обсуждение (Страница 6)

That really is a weird behaviour, for sure. 🤔

Waited three months for a payout that continued to just stay in "pending status". Decided to revert it and try my luck with requesting a payout less than half the amount. Well. That was over two weeks ago- status of new significantly reduced payout. Still pending. Why is this company allowed to operate still. Why are game providers co to being to do business with the

Hi, if you've been waiting this long, that's pretty sad. I wanted to recommend filing a complaint right away, but from what I can see, we've already tried to help and the casino hasn't responded. 

This is exactly how it shouldn't be, so I don't know if you'll get your money back.

In any case, did the casino say anything specific about why you've been waiting so long and why you still don't have your money? I can't even imagine what could delay a withdrawal for so long.

Hi, I got 21 free spins there with a bonus code. I then turned that into over €300 withdrawable credit, but when I tried to deposit it into my crypto wallet, they canceled it because I'm from Germany and this restriction apparently only applies to withdrawals from bonus offers... It's ridiculous.

Hallo, habe dort mit nem Bonus Code 21 Freispiele bekommen. Daraus dann über 300 auszahlbares Guthaben gemacht und als ich es in meine Krypto Wallet einzahlen wollte, haben sie es gecancelt, weil ich aus Deutschland stamme und sich diese Beschränkung natürlich nur auf Auszahlungen aus Bonusangeboten bezieht... Ist doch ein Witz

Hey, okay, so is that mentioned somewhere in the Terms, or not? Have you had any communication with them about this? I think it’s important that they know how to back it up if any restrictions apply to you.