Solisbet Casino — общее обсуждение (Страница 2)

I closed my account with them. Even their customer service was unaware that the withdrawal methods they offered didn't work. They told me to try Netteler, which didn't work... too bad.

If it didn't suit you, I understand why you did it. However, if there are such problems, you know in the future that you can ask about the possibilities of withdrawal methods in advance and thus find out for yourself whether the casino would be suitable for you. 

I hope you will find one where everything will be as you imagine. 

Nothing really... games are lagging ,RTP is 0$

I wanted to close my account 5 min after opening no responsible tools

I made deposit of 50$ with bonus total 100$ I played 1$ a spin with all dead spins down to 0 within 3 minutes of play.

I would not even deposit 1$ to this Casino anymore

Hello, hm, not the best experience in this casino, I see. As for closing the account, are you still trying to do that or not ? Sometimes it's not that easy and it can take a while. I have also encountered that in some casinos you have to be verified if you want to close your account. Was this the case or not ? 

I do not recommend this casino to those who bet on sports. In this casino, bets in live mode are accepted for a very long time, firstly, and secondly, losing bets are calculated instantly, but winning ones take a very long time. The support service does not explain anything about this. Also, withdrawals are also processed for a long time. I do not recommend this casino

Something strange is happening with this casino. They lost their license. Live chat was completely removed, support via email does not respond... I suspect that the casino is closing or turning into a SCAM Casino

May I ask what you mean by losing their license?

According to our review of the casino, their license is valid, actually.🤔

Do you experience some kind of issue there that you needed to contact the support? Is it something we could help you with?

Previously they had partner icons and licenses at the bottom of the site, like all casinos. After the new year the site was edited and the icon with the license disappeared

Now I know what you mean.

We have a feature on the bottom of every casino review on our site where you can inform our team regarding any changes on the casino's site, so it can be updated by our data team.

This one here:

Feel free to use it at any time.

Good afternoon! Can you tell me what is wrong with this casino now? I have $830 in my account. I ordered a $200 withdrawal but haven't had a confirmation for several weeks. Live support has disappeared somewhere. No one answers my emails. The last message I received from them was in December 2024. That's when the last successful withdrawal was made. The casino's behavior is very strange now. If they are closing, shouldn't they refund their customers?

Доброго дня! Можете підсказати що зараз з цим казино не так? У мене на рахунку 830$. Я замовив на зняття 200$ але підтвердження не має вже декілька тижднів. Лайв саппорт кудись зник. По пошті ніхто не відповідає. Останнє повідомлення отримував від них в грудні 2024 року. Саме тоді було останнє успішне зняття коштів. Дуже дивна поведінка казино зараз. Якщо вони закриваються то хіба не повинні повернути кошти своїм клієнтам?

Good day to you! Although it seems it could be better.

In my opinion, this casino has not been very interested in its players; the last complaint submitted through our website ended up unresolved because the casino workers did not respond at all. This is never a good sign.

Do you mind submitting another complaint against this casino now? Perhaps it will work.

I lost my entire balance. But the casino still doesn't work. They must have closed. They haven't confirmed withdrawals once since January. Support hasn't been working for 5 months. Normal casinos, when they close, return the balance to customers. And this casino turned out to be a scam.

Я програв весь баланс. Але все одно казино не працює. Вони мабуть закрились. Вивід коштів не підтверджували жодного разу з січня місяця. 5 місяців не працює саппорт. Нормальні казино коли закриваються то повертають баланс клієнтам. А це казино виявилось шахраями.

Oh no,.. let me update the Data Team, at least we can try to find some clues. Though it seems the people behind it just have gone passive.

Well, do the deposit methods still work? If so, the situation becomes urgent.

That's how deposits work. And withdrawals don't work. They continue to fool people.

Так депозити працюють. А вивід коштів не працює. Вони продовжують дурити людей.

I already informed my colleagues, thank you. Perhaps filing the complaint will be helpful. In my opinion it depends on whether we could find someone still taking responsibility...