Supernova Casino — общее обсуждение

I would like some help on how to validate my documents at supernovacassino, so I can withdraw my winnings, but I don't know how to fill in the fields on the payment verification form.

Gostaria de uma ajuda sobre como validar meus documentos na supernovacassino, para poder sacar meus ganhos, mas não sei preencher os campo do formulário de verificação de pagamento.

someone lend me to try my luck please..

alguien que me preste para probar suerte porfaaa ..

Hi, have you tried to contact their customer support regarding this? Maybe you could take a screenshot of the form and highlight the fields you have trouble with so they could help you.

I will try.

I would like to know if someone who lives in Brazil has already managed to withdraw some value from this platform, do you know someone who had a similar problem and solved it?

Irei tentar.

Gostaria de saber se alguém que more no Brasil já conseguiu sacar algum valor dessa plataforma, você conhece alguém que teve algum problema semelhante e resolveu?

I checked the complaints we have against the casino and I found some related to delayed withdrawals, but I haven't found any complaint related to the form you've mentioned above. Let us know if you manage to solve it out.

Hello,

kindly let us know whether you got some help from the casino's side, we may try to help instead if needed.

I'm trying to verify my account to be able to withdraw, but there is a payment form that I don't know how to fill in all the fields.. I wanted to choose to withdraw via BTC, but it is mandatory to send the form to verify and release withdrawals.. And I'm not getting.

Estou tentando verificar minha conta para poder sacar, mas existe um formulário de pagamento que não estou sabendo preencher todos os campos.. queria optar por sacar via BTC, mas é obrigario o envio do formulário para verificação e liberação de saques.. E não estou conseguindo.

I'd say that the support should advise you how to proceed with the withdrawal, so have you asked them, please?

Feel free to pate some screenshots, we will try to figure something out.

I managed to complete the wagering account, the thing is that... it asks for the numbers of the card I used to deposit... and I used a virtual card from my bank app... not a physical card. How can I proceed with the verification?

logre completar el wagering x60 y ya se supone que mi saldo se puede retirar sin problema, pero me pide el deposito mínimo y verificar la cuenta... mande mensaje al soporte y me mandaron un correo con la información que tengo que enviarles para verificar la cuenta, el asunto es que... pide los números de la tarjeta que use para depositar... y yo use una tarjeta virtual desde la app de mi banco... no una tarjeta física. Como puedo proceder con la verificación?

Hello, I know that this was a problem once before, but if I remember correctly, the player had to solve everything with support. Did you tell them that you have such a card as part of the verification and therefore it is not possible to provide what they need ? I think the casino should recommend or advise you what you should do or at least offer an alternative. Try asking for a solution and come back and tell me what they told you. 

If you don't get anywhere and don't know what to do next, we'll be here to try to help. 

I've sent emails and tryed live chat to find out why I can't dep.it shows 00 where it used to say 20.00 min dep.I cashed out years ago and liked playing here.But no support so I won't be able to

Sorry, I am not sure I understood your post.

You are not able to deposit for some reason? Right?

I found this: support@supernova.im

Will you try it?