Trips Casino — общее обсуждение

Hello! I just wanted to let you know that the bonus information at Casino Guru for Trips Casino is incorrect! The 150% bonus is not wagerable 30 times, but 60 times! And the maximum bet is not €1, but €5! Please refer to the live chat! Kind regards!

Hallo! Will Mitteilen! Das die Bonusangaben bei Casino Guru für Trips Casino nicht Richtig sind! 150% Bonus ist nicht 30 mal zum Umsätzen sondern 60 mal! Und der Max Einsatz ist nicht 1 Euro sondern 5 Euro! Beziehe mich auf den Life Chat! Mit Freundlichen Grüßen!

Hello. I will ask our data team to check everything out with the casino, then. Thank you for this information.

Gladly!

Gerne!

Hey.

Our data team has updated the changes now. They have included all the new information.

Hello Romi I still see the old information. It still says 1 euro instead of 5 or 30 times the turnover!

Hallo Romi Ich Sehe noch Immer die Alten Angaben Steht noch immer 1 Euro Statt 5 und 30mal Umsätzen!

Info! Made my second deposit! Now everything is different! The colleague said for all games bonus times 60, stake 5 euros! Now it's only 1 euro! The waiting time in chat is ages! If you spend 40 minutes explaining this problem, you either get kicked out or another chat employee suddenly comes along and asks how I can help you! Then you have to go through everything again! Never had that before, very confusing!!! Best wishes!

Info! Machte meine Zweite Einzahlung! Jetzt ist Alles anders! Der Kollege Sagte für Alle Spiele Bonus mal 60 5 Euro Einsatz! Jetzt sind es nur mehr ein Euro! Im Chat hat man Wartezeiten die Ewig sind! Wenn man 40 Minuten dieses Problem Erklärt ,wird man Entweder Rausgeschmissen oder ein anderer Chatmitarbeiter ist Plötzlich da und Fragt wie kann ich Ihnen Helfen! Dann muss man wieder Alles Aufrollen! Hatte das noch nie sehr Verwirrend!!! Liebe Grüße!

Our data team checks all the bonus requirements and includes it in the review, as the casino has it on their side, always.

May I ask, though, what were you trying to do when contacting the live chat? Did you want to fix some issue or get some help?

I don't fully understand, you know.

I wanted to solve the problem with the different details regarding the bonus maximum bet! And also get some help! I also like to rate casinos on Casinoguru! To inform other players but also to protect them! In short, this casino is very confusing when it comes to bonus terms and conditions! I also just rated Drip Casino and it was rejected, I don't know why? It's one of the best casinos! I don't know what's wrong with my rating!? Best regards!

Ich wollte das Problem Lösen mit Unterschiedlichen Angaben wegen Bonus Maximaler Einsatz! Und auch Hilfe haben! Ich Bewerte ja auch Gerne Casinos bei Casinoguru! Um andere Spieler zu Informieren aber auch zu Schützen! Kurz Gesagt dieses Casino ist was Bonusbedingungen Betrifft sehr Verwirrend! Ich habe auch Drip Casino Gerade Bewertet und es wurde Abgelehnt weis nicht Warum? Es ist eines der Besten Casinos! Weis nicht was an meiner Bewertung nicht Passt!? Liebe Grüße!

Okay, I get it now. So you didn't get much help from the live chat. That's unfortunate, really.

Also, when it comes to your rejected user review, please know that only one user review is allowed per player per casino, and in this case our system has detected that you already have submitted a review for that casino.

Isn't it so, please? Maybe from another account? 🤔

Hello! Firstly, the casino promised to forward my request! Unfortunately, that hasn't happened! I'm just concerned that other players have the same experience! And with Drip, I have an account and my wife also has an account. We live together, but she has reviews and I have an extra! I have the same username as here at Casino Guru! As far as I know, my wife's username is noraxi! Best wishes!

Hallo Erstens hat das Casino versprochen das es mein Anliegen weiterleitet! Das ist auch nicht Passiert leider! Mir geht es ja nur darum das andere Spieler dann auch das gleiche Erleben! Und das Mit Drip habe ich ein Konto und meine Frau auch ein Konto wir leben zusammen aber sie hat Bewertet und ich Extra! habe den gleichen Nutzernamen wie hier bei Casino Guru ! Der Nutzername meiner Frau ist was ich weis noraxi! Liebe Grüße!

I surely do understand your point.

But the true use of the user reviews is to write about everyone's own experience, so whenever a review is written about the same issue from the same address, it is not possible for us to approve both of them.

I hope you can understand that.

Please always write your user reviews from one of your accounts and keep the review truthful and about your own experience.

Hello, yes, I can understand! And yes, always rate truthfully! I don't get anything out of it except writing!

Hallo Ja kann ich Verstehen! Und ja Bewerte immer Wahrheitsgemäß! Habe ja nichts davon außer Schreibarbeit!

Thank you for your cooperation; we truly appreciate it.

Great casino to play at

If it is so, please write more details about your experience there.

How long have you been playing? What games do you like? Have you had any nice winnings? How was the withdrawal? What about the support?

Just to give you an idea. 😉

Not sure what’s going on here but the live chat for some reason is not available at the casino right now and it’s been that way almost all day and I’ve emailed them and have not heard back. I also have something extremely weird happen when playing Fruit Zen by betsoft just yesterday . I had three different winning spins in a row that did not record as wins. Thank God, I had to wherewithal to Take a screenshot the very first time it happened That has never happened before in my entire life. I’m still waiting to hear back from them, but it does give me a little bit of pause.

Hi, I see that this is an experience that not all players would like to encounter.

Do you know why the live chat isn't working? It's good that you sent an email.

This probably doesn't happen often, so I'm interested to hear what they say. I hope they reply via email, or try to see if the live chat becomes functional.

I would like to know if you find out anything new.

Would you please let me know? 

Hi Jaro,

so luckily, they did reply to my email and finally left chat was up and working a few hours ago. They were super helpful 😊