Gladiatorsbet несправедливы

Hello i have a question was playing on Gladiatorsbet from the group Champion leader S.R,L on a bonus 150% the balance was 1200 the system automatically reduced the balance to 300 euro.The casino was stalling for a week asking for selfies me holding my pasport.Now they have reduced the balance again to 75 euro sending a mail with terms that max cash out is times 3x on a 200% bonus but was not playing on a 200% bonus what can i do? Long message sorry.

Could you please post the URL of the casino you played at?

I am not sure we have it in our database, actually, and we need to know exactly which casino it is so we can check everything out.

Hello, thanks for the reply. I changed the message above because I don't even understand what is written there myself. Reading English is fine, but writing it is more difficult. My apologies.

May I ask why the message change was not approved?

The name of the casino is Gladiatorsbet from Green Champions leader S.RL, and it is not yet on your website. Currently, it is difficult for me to search from the Netherlands.

Despite a lot of nagging from me, the casino still added another 75 euros on top, from 75 to 150, because the terms of conditions the casino sent me were incorrect as well. I'm losing 125 now, but oh well, I can close my account with them. I advise players to watch out for that group.

Hallo bedankt voor het bericht terug had het bericht hier boven veranderd omdat ik zelf niet eens begrijp wat er staat opgeschreven,engels lezen gaat goed maar het schrijven minder mijn excuus.

Mag ik vragen waarom de verandering van bericht niet werd goed gekeurd?

De naam van het casino is Gladiatorsbet van Green Champions leader S.RL en hij staat nog niet op jullie website nu kan ik moeilijk zoeken van uit Nederland.

Met een hoop zeuren van mij heeft het casino er toch nog 75 euro boven op gedaan van 75 naar 150 omdat de terms of condition die het casino mij stuurde ook niet klopte. Verlies nu 125 maar goed kan mij account bij hun sluiten adviseer spelers om uit te kijken voor die groep.

Your previous message was not approved because old messages are usually no longer checked. It is always better to write or explain the mistake in a new message so our admins can check that.

I can see that this casino will soon be published on our website, but the safety index doesn't look very good.

Another thing I have noticed is that they do not accept players from your country, actually, so have you used a VPN, by any chance, to register there?

Okay, clear. Try to write in Dutch as much as possible.

Yes, a lot of online casinos say that, but often Dutch people can still just play at casinos that are foreign to us.

In fact, many casinos do not want to close the account, and Gladiatorsbet is no exception. When I asked if they wanted to close my account, they asked if I wanted to sign a form first; that is how they keep accounts open for as long as possible.

Oke duidelijk probeer zoveel mogelijk in het Nederlands te schrijven.

Ja dat zeggen heel veel online casinos maar vaak kunnen Nederlanders nog gewoon spelen op voor ons buitenlandse casinos.

Sterker heel veel casinos willen het account niet sluiten zo ook Gladiatorsbet toen ik vroeg of ze mijn account wilde sluiten vroegen ze of ik eerst een formulier wil tekenen zo houden ze accounts zo lang mogelijk open.

It always depends on the reason for closing the account, though. If the reason is gambling issues, every casino should act promptly.

On the other hand, if the reason is that the player just doesn't want to play there anymore, it is completely logical that they will try to keep that player, right?

It's a business strategy, actually.

Sorry, I don't agree with this. You should always have the option to close your account. Sometimes you just don't want to play at their casino anymore.

Sorry ben het hier niet mee eens je zal altijd de mogelijk moeten hebben om je account te sluiten soms wil je gewoon niet meer op hun casino spelen.

In that case, they take it that you should just stop playing, actually. Stop visiting the site. 🤷‍♀️

Yes, I understand what you mean, but why do players have to explain why they don't want to play on a site?

And a casino that doesn't pay out, why would you want an account there?

Ja begrijp wat je bedoelt maar waarom moeten spelers uitleggen waarom ze niet op een site willen spelen?

En een casino die niet uitbetaald waarom zou je daar een account op wilen hebben?

It is good to explain it if a player has a gambling issue, you know. That way, they have to close the account as soon as possible.

I surely get your point, though, just saying how usually casinos see it.

So I was curious if they would close my account at a casino where I deposit money if I told them I am a gambling addict and that I steal money to gamble.

No, my account is still open after 24 hours.

Dus ik was nieuwschierig of ze mijn account bij een casino waar ik geld stort wilden sluiten als ik hun vertelde ik gokverslaafd ben en dat ik geld steel om te gokken.

Nee mijn account is naar 24 uur nog open.

With a couple of deposits, I can say that gladiatorsbet.com does not seem reliable. I sent the kyc documents and they were approved. I made a withdrawal, after 3 days the casino returned the withdrawal to the balance of the game account and asked for the same documents again. I played the returned balance and doubled it and made a new withdrawal....now processed for 4 days....let's see if it pays? It is easy to agree with the guru review coming to Rom's prediction.

Parin talletuksen kokemuksella voin todeta että gladiatorsbet.com ei vaikuta luotettavalta. Lähetin kyc documentit ja ne hyväksyttiin. Tein noston , 3 vuorokauden jälkeen kasino palautti noston pelitilin saldoon ja pyysi samat documentit uudestaan. Pelasin palautettua saldoa ja tuplasin sen ja tein uuden noston....nyt käsitelty 4 vuorokautta....saa nähdä maksaako ? Romin ennusteeseen tulevasta guru arvostelusta on helppo olla samaa mieltä.

On TrustPilot, you also see that they consistently give the same answer regarding both Wettson and gladiatorsbet.com.

If I may advise you, stop playing now. If they aren't willing to pay out this amount already, they will be even slower if you win more money. Perhaps file a complaint; Casino Guru might be able to help you get your money back?

Success

Op trust pilot zie je ook dat ze steeds hetzelfde antwoord geven zowel over Wettson als gladiatorsbet com.

Als ik je advies mag geven nu niet meer spelen als ze dit bedrag al niet aan je willen uitbetalen doen ze het nog minder snel als je nog meer geld wint. Een klacht indienen misschien dat Casino Guru hier je kan helpen om je geld te krijgen?

Succes

Well, I get what you are saying. Practically, for example, one may consider the friday afternoon a reason for a more benevolent time frame. How many casinos can provide such support through the weekend, I reckon? In any case, it still depends on how and where such honest requests were submitted. I would not use this reason solely for testing purposes; however, if you could provide a relevant screenshot, it could still give us some scope here on the forum.

If there is a problem or unreasonable delay in processing the withdrawal, I will consider taking action. I think a week is reasonable to pay the withdrawal even though gladiatorsbet markets the processing time as max 72 hours.

Jos tulee ongelma tai kohtuuton viive noston käsittelyssä niin harkitsen toimia. Mielestäni viikko on kohtuullinen maksaa nosto vaikka gladiatorsbet markkinoi käsittely ajaksi max 72h.