MostBet Casino - Игрок не может обновить личную информацию для вывода средств.

My Gaming Id :- 173984809

I done registration by one click option on mostbet side and I made a deposit of my account. But now wanted to withdraw my amount but I'm not able to set my mobile number on mostbet side and its showing unknown error. Without mobile number I can't withdraw my amount.

I reach to chat helpline and they asked me to submit kyc documents and I submitted it.

But my mobile number isn't updated yet on mostbet side.

Please help me out from here.

Hello shoebrazaon,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with MostBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Thankyou so much, my query got resolved and I got my withdrawal .

Dear shoebrazaon,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru